Skip to main content

Careers

COVID-19:

The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Latam Employee Relations COE - Policy Lead

Job Req ID 21300243 Primary Location Miami, Florida; Tampa, Florida; Irving, Texas; São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia; Heredia, Costa Rica; Ciudad De Mexico, Mexico Job Category Human Resources
Apply Now

The Employee Relations Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:

  • Develops and implements of employment policies and practices that are legally and practically sound.
  • Coaches and consults on the interpretation and application of HR policy and practices in all phases of employment.
  • Creates communications and facilitating training on legislative changes that require revisions to existing HR policies or the creation of new policies to the HR community.
  • Handles day-to-day staff management issues, including resource management and allocation of work within the team/project.
  • Develops and exercises business plans, policies and procedures and may also be responsible for various projects to improve efficiencies.
  • Partners with internal stakeholders on investigations of employee misconduct.
  • Contributes to strategic planning within area of expertise.
  • Recognizes as technical expert and known internally and externally as reliable, knowledgeable resource.
  • Provides an escalation point of investigations conducted by Employee Relations Lead.
  • Manages certain aspects of the Employee Relations team including, but not limited to, the team budget and headcount.
  • All other duties as assigned.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 10+ years of experience
  • Possess ability to influence others
  • Bilingual (English/Spanish) required


Education:

  • Bachelors/University degree, Master’s degree preferred


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Open to consider multiple location in the US or Latam

-------------------------------------------------

Job Family Group:

Human Resources

-------------------------------------------------

Job Family:

Employee Relations

------------------------------------------------------

Time Type:

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs