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Career Opportunity

MYS CTSM KL Loans Operations Analyst

Job Function: Operations Employee Status: Careers Job ID: 19036837
  • Primary Location: Malaysia
  • Education: Bachelor's Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 19036837


You will be part of a Regional Processing Unit responsible for processing of all types of Loans originated by corporate customers in the region.

Main responsibilities include the followings:

  • Perform day to day operational duties of Loans transactional processing, i.e. Loans Drawdown, Rollovers, Rate Fixing, Interest Calculations, Accounting Entries, Payments etc.;
  • Ensure compliance with Citigroup Policies, guidelines and local and US regulatory requirements governing Loans transactions;
  • Deliver services in line with agreed service standards and turnaround time to meet customer’s expectation and achieve error free processing;
  • Identify issues, perform investigations and ensure timely resolution;
  • Liaise with internal/external customers and maintain good rapport and relationship with them;
  • Maintain a well-controlled operational environment and regularly self-assess the soundness of operational control procedures, settlement mechanism, accounting & documentation;
  • Involvement required for process improvement, productivity and service enhancements;
  • Perform any other ad-hoc functions as assigned.



  • A recognized Bachelor’s Degree preferably in Banking, Business, Finance, Economics, Accounting or Management
  • Minimum 4 years of working experience in related field with good Banking Operations knowledge especially in Corporate Finance
  • Ability to read and converse in Mandarin, English and Bahasa Melayu
  • Proficient with computer software and applications. Automation skillsets are desirable e.g. SQL, macro etc
  • Willing to work staggered/shift hours and on public holidays
  • Good communication and interpersonal skills
  • Team player and able to work in a highly challenging environment