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Regional Lending Spec SAFE Act - Hybrid

Job Req ID 22599651 Location(s) Los Angeles, California Job Category Consumer Sales
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The Regional Lending Spec SAFE Act is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

  • Consistently leverage relationship building skills and provide expert support to the team and products by driving sales.
  • Responsible for branch volume, penetration, file quality for aligned branches/areas.
  • Work closely with the team to ensure seamless client coverage in the marketplace and alignment between the assigned Loan Officer and their respective branches.
  • Spend at least 4 days per week conducting branch visits in the assigned territory.
  • Focus on managing business development by working with Tellers, Bankers, and Branch Managers and other Retail Bank Business partners to engage with lending and create an ongoing process to improve skills.
  • Leverage sales knowledge to assist branch staff with product placement, tips on initiating a credit conversation and building positive client rapport.
  • Focus on networking by challenging and encouraging Tellers, Bankers and Branch Managers to provide Realtor contacts.
  • Attend meetings with branch staff to assist in building relationships.
  • Conduct Seminars in designated coverage markets, and coordinate with local Business Development Officers.
  • Actively engage and partner with Community lending BDO, Investment Bankers, Business Bankers, Realtors, Builders, Attorneys and other center of influence partners to bring incremental/self source mortgage volume.
  • Responsible for managing frequent sales initiatives in the bank sales footprint to introduce potential customer to purchase and refinance mortgage opportunities.
  • Participate in Area/Division wide call nights and monthly/weekly review meetings.
  • Assist retail bank in production to goals, application to close ratio, and cross-sell.
  • Raise awareness among sales and branch on initiatives including brand advertising, campaigns and promotions with robust usage of Citi approved marketing materials.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • 2-5 previous relevant business experience required
  • Sales oriented individual proficient with the following skills: professional oral and written communication, interpersonal, relationship building, follow up, computer experience and analytical thinking and problem solving. Must be self- motivated with high energy & a positive attitude.
  • Must have the ability to multi-task, be detail oriented & results driven.
  • Proficient knowledge of the consumer lending business, including first mortgages, home equity mortgages, secured and unsecured lending products, and personal lines and loans. Expert knowledge and experience in mortgage products, processes, systems and in
  • This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities,
  • Bachelor’s/University degree or equivalent experience

Responsible for branch visits 3 days per week


Job Family Group:

Consumer Sales


Job Family:



Time Type:

Full time


Primary Location:

Los Angeles California United States


Primary Location Salary Range:

$90,000.00 - $90,000.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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