Senior Audit Manager - Capital Markets Operations, SVP (Hybrid)
London, United Kingdom
Job Req ID 23611031Overview
Acting as the functional heart of our business, Operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy and full visibility. It ensures global transactions flow smoothly around the clock, wherever we do business. Without it, the daily clearance, settlement and execution of a trillion dollars’ worth of trades and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill.
Success Profile
You’ll have strong communication, planning and organizational skills which will benefit you and the team. Our teams need individuals who can research, process, and interpret large amounts of information everyday which will allow you to make ethical decisions with integrity
- Analytical
- Adaptable
- Logical
- Quick-thinking
- Multi-tasker
- Efficient
Responsibilities
Job Description Summary
Senior Audit Manager (SVP) managing an audit team covering primarily Capital Markets Operations and other Operations areas within Institutional Clients Group (ICG).
Job Description
Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Department Overview:
Citi Institutional Client Group (ICG) provides world-class products and financing solutions for corporations, governments, and institutional investors through dominant underwriting, sales and trading, and distribution capabilities. ICG Operations is a key support and control partner to the business, providing operational support to all trading areas across a number of sites globally.
The ICG Markets Operations audit team is responsible for coverage of key operational processes, including settlements (e.g. FX, equity, fixed income, commodities and OTC derivative transactions), payments, asset servicing (corporate actions & income) and margin call processing. Additionally, other critical operations functions such as reconciliations, reference data management and non-financial regulatory reporting is covered within the team's broader portfolio.
Role Overview:
An opportunity has arisen for a Senior Audit Manager. This role directs the timely delivery of complex high quality, value added assurance and audit reports for a portfolio of business activities, which meet the requirements of the Boards of Citigroup and Citibank, their affiliates and of Citi’s respective regulators, globally.
The Senior Audit Manager is a senior level position responsible for managing a complex and critical unit within Internal Audit. The overall objective of this role is to develop and execute a robust Audit Plan and direct complex audit activities for a component of the business at regional and global levels.
Responsibilities:
- Develops and executes a robust Audit Plan, by reviewable entity, for assigned businesses in accordance with Internal Audit standards, relevant government statutes and regulations and policies.
- Delivers on time high quality audit reports, Internal Audit and regulatory issue validation as well as business monitoring and governance committee reporting.
- Directs complex audit activities for a component of a product line, function, or legal entity at the regional or global level including a portion of the audit annual plan.
- Applies comprehensive expertise in one or more of the corporation's businesses and leverages this knowledge into a leadership role in one or more teams.
- Proactively advances integrated auditing concepts and use of technology. Closely follows latest trends in own field and adapts them for application within own job and the business
- Manages a complex and critical unit within Internal Audit, including a medium sized team of Internal Audit professionals. Recruits staff, develops talent, builds effective teams, and manages a budget.
- Possesses a broad and comprehensive understanding of different Internal Audit standards, policies and local regulations; applies a broad and comprehensive knowledge of high risk areas including: Investment Banking, technology management; project/program management; regulatory compliance or supplier management.
- Leads the professional development of Internal Audit staff.
- Develops effective senior line management relationships and has a strong understanding of the businesses.
- Applies an in-depth understanding of the inter-relationships of business and support units throughout the corporation and how they impact the overall control environment and the audit approach.
- Uses excellent communication skills in order to influence a wide range of internal audiences including respective product, function, or regional executive management partners. May negotiate internally often at higher levels on matters which will have a major impact on the area managed.
- Demonstrates strong judgment, political astuteness, and sensitivity to cultural diversity.
- Possesses strong project management and interpersonal skills, makes sound decisions, exhibiting initiative and intuitive thinking. Consulted often by others for advice and opinions and recognized as a leadership role model.
- Participates in major business initiatives and pro-actively advises and assists the business on change initiatives.
- Frequently involved in matters that require complex judgments and solutions based on sophisticated analytical thought such as identifying solutions for a variety of complex and novel audit control issues.
- Analyzes reporting findings; Recommends appropriate interventions where needed. Proposes creative and pragmatic solutions for risk and control problems.
- Partners with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues.
- Serves as lead reviewer for all types of reviews, including the most complex.
- Reviews and approves Business Monitoring Quarterly Summaries.
Qualifications:
- Extensive experience in a related role
- Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
- Demonstrated successful experience in business, functional and people management
- Proven ability to execute concurrently on a portfolio of high quality deliverables according to strict timetables
- Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated ability to remain unbiased in a diverse working environment
- Effective negotiation skills
Education:
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
- Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
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Job Family Group:
Internal Audit-------------------------------------------------
Job Family:
Audit------------------------------------------------------
Time Type:
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.
Success Stories
Get inspired and hear what employees who started their careers in Operations have to say about Citi
What do you do at Citi?
I am responsible for the oversight and BAU of the various functions we have within FX, Confirmations, Settlements and Post Settlements. We service the Global FX/MM/Options Businesses across multiple Legal Vehicles. My main area of focus is Risk and Control and People Development.
How does your role/department impact the larger organization?
FX is a key partner to the various Products Citi support and we are key to the liquidity in the Global Markets.
How did you begin a career in your field?
Having worked in a Cash Office, and then in a Bank, I enjoyed Financial Services and that led me to Citi.
What does your day-to-day job entail and what do you like most about it?
My day is always busy between calls, dealing with queries from staff, our internal partners and often from the clients we support. I spend a lot of time focusing on Risk and Control, given the high volumes of transactions we do on a daily basis.
What is the best part about your work environment?
The teamwork and comradery we have within FX. We work hard but we have fun while we do it.
What do you enjoy most about your role?
For me it is the people I work with, they are a very talented, dedicated group who work collectively to achieve our goals. They are the reason I have remained in FX for so long.
What skill set does someone working in this kind of area need?
Ability to communicate effectively, teamwork, attention to detail, client service skills, adaptability and resilience.
What advice would you give to someone looking to break into a career in your field?
Be prepared to work hard and adapt to change.
Where can a career at Citi take you?
A career in Citi can take you wherever you want to go if you are prepared to work hard and take on roles/tasks that take you from your comfort zone.
What makes Citi a good place to work?
Citi has great benefits but more importantly a great community and people to work with.
Define what success means to you.
For me feeling like you have made a difference and achieved something at the end of each day.
What do you do at Citi?
I work for the KYC (Know Your Client) team which is part of the Information Services Group, which provides services to Citi’s institutional client base. KYC is primarily concerned with keeping the bank safe from the risk of money laundering and reputational risk, in tandem with meeting the requirements of our regulators. My role focuses primarily in the “refresh” department which ensures that client data is appropriately kept up to date in accordance with internal Citi policy and in-line with regulatory changes, but I am also part of remediation projects within the broader KYC sphere.
How does your role/department impact the larger organization?
My role sits closely between the investor sales department who manage client relationships, obtaining relevant regulatory information; and AML/compliance advisory teams who are at the forefront of mitigating business risk. Our role engages with a variety of stakeholders including our clients – by conducting due diligence, we can minimize the administrative burden for our whilst satisfying all necessary regulatory requirements across multiple jurisdictions.
How did you begin a career in your field?
My Master’s program focused largely on the legal contexts that multinational firms encounter and the challenges in navigating this. Major regulatory changes are defining features of the regulatory landscape Citi is a part of.
What does your day-to-day job entail and what do you like most about it?
My current role is very cross-disciplinary and no two days are the same. We liaise within our team, adhering to the processes of our department, receiving advisement from compliance/AML teams, engaging with data management teams and investor sales. My team is often a part of training for and implementing regulatory changes from across the world.
What is the best part about your work environment?
Collaboration , focus on innovation and the cross-disciplinary nature of my role makes no two days the same, and constantly shows the progression of the firm to meet client needs.
What do you enjoy most about your role?
Things are constantly changing. KYC is a very dynamic role, as regulatory requirements adapt and change, we as an organization must adapt with them. These changes allow people of all levels to be a part of innovating and streamlining our processes to be a more efficient and effective, all in the interest of providing the best experience for our clients.
What skill set does someone working in this kind of area need?
Attention to detail, a willingness to adapt and commitment to delivering results. Anyone who is dedicated and focused would fit well into this ever-changing department.
What advice would you give to someone looking to break into a career in your field?
The best thing you can have in your early career is have a good attitude and an eagerness to learn. The steepest learning curve comes at the beginning, so your approach to the challenges is what will aid you in navigating the early days.
Where can a career at Citi take you?
The sky truly is the limit. A career with Citi is dependent on the interests and ambitions of the candidate. If you have the drive to progress or your interests expand across different departments, Citi is an excellent place to facilitate this growth and movement.
What makes Citi a good place to work?
The truly global nature of my day-to-day is exciting, I can be communicating with Hong Kong in the morning, Germany in the middle of the day and New York in the afternoon. All of this makes you feel part of a bigger picture which is oriented towards gaining the best results for Citi’s clients. Additionally, Citi is very committed to the growth and development of their workforce, I have been with Citi for 1 year and have completed the first level of the Chartered Institute of Securities and Investment exams, and I am scheduled to complete the next level exams later in 2020.
Define what success means to you
Success is multi-faceted, for me, success is the balance of pursuing excellence in your daily role, with the drive and commitment to progress in the business.
Liadáin
Middle Office Operations – Risk, Compliance and Governance Analyst
Length Working at Citi: 2 Years
What do you do at Citi?
I work in the Over The Counter Trades Middle Office department which forms part of the Middle Office Operations group within the wider Security & Issuer Services division. My role within the department is to help manage and coordinate all initiatives that impact the functional teams from an operational risk, compliance and governance perspective. These tasks include, but are not limited to, audit preparation (internal, SOC1, client), due diligence visits, End User Computing management, issue / cap closures and procedural updates. I ensure the department’s control framework and associated documentation is to a high standard.
How does your role/department impact the larger organization?
Citi’s clients, predominantly large Asset Managers, outsource a number of middle and back office services to Citi for any Over The Counter Trades Derivatives holdings within their portfolios. My principal responsibility is to ensure the department’s control framework and associated documentation is to a high standard.
How did you begin a career in your field?
I came through Citi’s Graduate Programme. After 18 months working at Citi, I applied internally for the role in the Over The Counter Trades Middle Office department.
What is the best part about your work environment?
Citi has a positive working environment that encourages employees to progress and grow within Citi. You are encouraged to apply yourself outside of your day to day role, to communicate and collaborate on projects with other teams. Citi recognizes you for your hard work with Citi Awards and Recognitions.
What do you enjoy most about your role?
There is a great degree of teamwork and communication within my team. We are encouraged to be innovative and express all our ideas no matter how small so we can always be the best for our clients.
What skill set does someone working in this kind of area need?
Understanding of a wide range of derivatives instruments and financial services. Excellent written and oral communication and a strong background in Risk and Control.
What advice would you give to someone looking to break into a career in your field?
The best way someone can learn is learning from others, broadening your knowledge, putting yourself out of your comfort zone and doing the best you can each day. Always look for new ways you can upskill no matter how small. The ones who succeed are the ones who challenge themselves day in, day out to learn something new. Your enthusiasm and attitude to learn and succeed will be valuable for any department. In summary, you must have the right attitude to make it happen.
Where can a career at Citi take you?
Starting your career in Citi at entry level, you have the opportunity to discover and shadow many different roles and departments that you may find better suited to you then you were previously aware of. As Citi is a global bank, you have the possibility to apply internally to another role globally.
What makes Citi a good place to work?
Citi values employee’s professional growth. Employees are encouraged to be innovative and to express ideas to management or through an idea databases. Citi recognizes you for your hard work and for taking on projects or applying yourself outside of your day to day role. I received 2 Citi awards and recognitions all within my first year at Citi. Taking on projects outside of your daily role not only expands your network but also your skills and experience.
Define what success means to you
Doing the best you can in every task each day.
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