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Risk - Product Governance Transformation Program Management Lead - VP

London, United Kingdom

Job Req ID 22462303
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Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

Success Profile

As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:

  • Cross-Functional Collaboration
  • Credible Challenge
  • Risk Management
  • Data and Results Driven
  • Accountable
  • Adaptable


As part of self-identified and regulatory remediation efforts, Risk Management has set-up a Product Governance Transformation Team to design, enhance and implement the firm-wide New Activities Reviews and Product Governance frameworks, business specific guidelines and required technology solutions. The New Activities Program Management Lead will support the design and implementation of an enterprise-wide New Activities governance and process of scrutinizing novel developments in the firm’s business activities to ensure that risks and controls are appropriately managed, at inception and through the business cycle. Under the consent order the scope of the New Activities has expanded to include governance of new activities related to operating models (significant organizational changes) and capabilities (innovations, partnerships).

The Lead will need to effectively partner with all the ICG/GCB Businesses, Support and Control Functions and Second Line to support the implementation of the new process, develop the tech infrastructure and supporting enterprise wide guidance / policies and allow for efficient and sustainable outcomes.


  • Support the design and implementation of strategic solutions, processes, and new frameworks that enhance the New Activities Review process

  • Support the execution of remediation with timely and effective outcomes against regulatory expectations

  • Develop guidelines and training materials to facilitate the implementation of the New Activities Review process

  • Support the oversight and implementation of one or more project teams

  • Ensure strong ongoing engagement by the Business and Functions that participate in the product approval and governance process in ICG

  • Update on-going reports providing metrics and updates for monitoring progress and updates to senior management

  • Create ad hoc reports and presentations, as necessary, for socialization and periodic updates.  

  • Partner with key stakeholders and subject matter experts across the organisation (business & functions) to accomplish goals.

  • Escalate program risks to the Program Manager, when appropriate


  • Extensive years+ relevant experience

  • Strong knowledge of relevant Citi or Banking Industry businesses and products and their risk profile and ability to apply this knowledge to specific situations

  • Experience in a role that requires  problem solving, analytical capabilities, some strategic thinking, project and management

  • Previous experience supporting experience in risk management, compliance, or governance and controls related roles

  • Solid organizational skills, ability to multi-task and identify issues.

  • Excellent interpersonal skills while working across multiple functions and teams. Ability to build effective internal and external networks

  • Experience working with multi-functional partners and internal stakeholders, with excellent written and verbal communication skills

  • Solid organizational and time management skills; ability to work under pressure will be critical

  • Willingness to "roll up sleeves"; tireless work ethic

  • Ability to communicate clearly, to think and act independently, and to know when to ask for guidance from more experienced officers or specialists

  • Ability to evaluate, negotiate, structure and / or monitor various aspects of project work-streams

  • Integrity, honesty, sound judgment, common sense, and attention to detail.


  • Undergraduate / Master’sdegree(s) with an analytical focus (e.g. finance, economics, engineering, mathematics etc.)


Job Family Group:

Project and Program Management


Job Family:

Program Management


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Success Stories

Usman B.

Usman B.

“By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”

Risk & Controls Transformation Lead
New York

Cynthia D.

Cynthia D.

“Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”

Mexico Transformation Head

Dan F.

Dan F.

“Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”

Data Operating Model and Governance Program Lead
New York


Shahzad A.

“This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”

Data Tooling and Capability Head

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