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Relationship Manager - VP

Job Req ID 21304229 Primary Location London, United Kingdom Job Category Commercial and Business Sales
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This role is based in London, reporting to the Commercial Subsidiaries Group head based within Citi Commercial Bank’s (CCB) Regional Office team in London.  The Relationship Manager will have responsibility for strengthening an existing cross border portfolio together with developing new subsidiary relationships into the CSG UK team. The RM would be responsible for subsidiaries of multinational clients where the clients’ regional or European treasury center is based in the UK. The primary responsibilities will be to build relationships and provide financial solutions for the subsidiaries of CCB clients with international presence. The job involves day-to-day co-operation with various CCB presence countries and regions, as well as both the product and implementation teams in Dublin and London. Responsibilities also include active engagement in projects related to additional products and functionalities offered by the CCB teams across the region.

Job Purpose:

  • Active calling on subsidiaries of CCB customers in the UK
  • Managing relationships with CCB customers in the UK and Western Europe, including cash management solutions , FX, trade and credit products
  • Monitoring and supporting the products’ implementation process
  • Supporting the international expansion of CCB customers
  • Managing customers and transactions in the existing CRM platform
  • Interaction with other CCB structures across the globe
  • Verifying adherence to global KYC (Know Your Customer) standards during the referral management process
  • Maintaining overall control and accountability for the managed cross-border transactions referrals


    Key Responsibilities:

  • Customer acquisition and building relationships with subsidiary relationships in the UK
  • Assessing credit needs and underwriting credit for subsidiaries
  • Leading RFP solutions, working with product partners, and client presentation process
  • Liaising and co-ordinating with other regional CCB teams to develop processes aligned with the requirements of CCB customers and identifying further business opportunities
  • Interaction with cash management product and implementation teams to improve the product offering and service standards
  • Adhere to internal control policies including KYC, completion and updating of all required documentation
  • Must support and influence the sales process by applying business knowledge

Qualifications

Knowledge:

  • Extensive experience in providing and selling cash management services to corporates
  • Thorough understanding of banking products for middle market corporate customers
  • Understanding of on-boarding process critical elements
  • Experience in Commercial / Relationship Banking with international customers
  • Ability to assess credit risk of the corporate client

Skills:

  • Strong communication skills and well-structured work approach
  • Independent and well organized
  • Strong business orientation and ability to react well under pressure to immediate business needs
  • Strong focus on delivery
  • Ability to turn concepts into actual solutions that can be delivered
  • Excellent presentation skills and ability to influence decisions at all levels
  • Strong analytical skills with a motivation to learn
  • Ability to follow through on risks/issues and track them to closure
  • Experience in managing multiple project timelines and prioritizations



Core Competencies Technical:

  • Excellent computer skills
  • Understanding of issues in the implementation / onboarding process

    Behavioral
  • Exploring issues and generating solutions. Analysis and use of a diverse range of environmental and business information to identify business priorities and making decisions to deliver business benefits
  • Team player with the ability to support the International Desk Team, as well as requesting support from the appropriate team members as required
  • Ability to engage appropriately at all levels in the organization and build relationships with a variety of business and external sources. 

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience

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Job Family Group:

Commercial and Business Sales

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Job Family:

Relationship Management

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Time Type:

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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