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Managing Director - Regulatory Operations Transformation Head

London, United Kingdom

Job Type: On-Site/Resident

Job Req ID 24774046
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Overview

Citi is undergoing a Transformation to modernize and simplify the bank. We’re raising the bar and taking the opportunity to reevaluate the way we do business. This includes fostering a culture of curiosity and excellence and shifting our mindset to be simpler and data driven, making Citi an easier place to work and improving client experience. If you’re ready to be at the forefront of Transformation while taking your career to the next level, we invite you to come and join us!

Success Profile

As one of the world’s most global banks, Citi gives you the tools to make a difference. Through Transformation, we’re building the future of the bank and shaping the banking industry. Citi employs over 220,000 individuals located around the world, encompassing a broad range of teams, roles, cultures and backgrounds. Some of the skills that will make you successful in this role include:

  • Cross-Functional Collaboration

  • Credible Challenge

  • Risk Management

  • Data and Results Driven

  • Accountable

  • Adaptable

Responsibilities

About the Organization

The Data and Regulatory Operations Group is an Operations Unit that has workforce in over 20 countries with heavy coverage in Markets business with additional support across Security Services, Treasury and Trade Solutions and Personal Banking & Wealth Management. Data and Regulatory Operations provide an array of services to enable client lifecycle transactions; from relationship establishment, supporting the data demands surrounding instruments and delivering non-financial reporting to our regulators.

About the Role:

The Regulatory Transformation Head will oversee the transformation strategy across our Regulatory operations and requires a broad and comprehensive understanding of non-financial reporting regulations around the globe.  Must understand theories and practices relevant to a ops function as well as practical experience of multiple business cycles. In-depth knowledge of the industry and direct competitors' products/services is also necessary to contribute towards the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the business, combined with a solid conceptual/practical grounding in both the function and/ or area of expertise. Excellent communication skills required to influence a wide range of audiences. The job is likely to be involved in both internal and external negotiations which will have a major impact on the area managed, and possibly on other related areas and organization as a whole. Develops medium- to long-term plans and executes functional strategies for a large/complex country, cluster of countries, or business requiring coordination and integration across units. Provides input into strategic decisions affecting job family or function within a region or business. Full management responsibility of multiple teams, including management of people, budget and planning. Has authority to negotiate and make independent decisions on issues/activities that have critical impact or influence on company revenues, capital or business operations.

Responsibilities:

  • Drives operational optimization through the analysis of organizational design, identification of problem statements, and implementation of key process and control enhancements.
  • Owns operational implementation and adoption of process and control enhancements.
  • Role requires a candidate that is an experienced operations manager that understands ‘Ops’ and has / can lead through change.   Role requires candidate to be able to interface across all levels and groups (business, finance, ops) – and obtain buy-in / find solutions to work for the team.
  • Implementing best practices and global consistency, simplifying & standardizing processes, and flows across operations
  • Drive digitization and implementation alongside our operations teams, delivering automated solutions to solve for operational challenges. 
  • Partner with Citi’s innovation labs to drive optimization and overall play a pivotal role in enabling us to transform to achieve our target operating model.
  • Develops strategic direction and feedback with respect to initiative or program creation, alignment to firm and business goals, stakeholder management, and executive communications.
  • Builds and manages relationships with key stakeholders, organizations and business heads.
  • Collaborates with Program Sponsor to ensure business case/cost benefit analysis is in line with business goals.
  • Manages the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
  • Manages business planning initiatives for an entire functional area.
  • Exercises control over budget, policy formulation and planning and significant contribution to future strategy.
  • Develops guidelines for appropriate staffing requirements to meet operational needs.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  • Promote a culture of continuous improvement and cultivating a robust service and control environment
  • Engage with and leading our People.  Developing effective and diverse teams across a global footprint
  • Champion diversity and inclusion to create a working environment which allows our People to thrive and excel

Qualifications:

  • 15+ years of experience in global financial institutions
  • Knowledge of CFTC, EMIR, MIFID, Swap Dealer, SFTR and other key non-financial regulatory reporting key components.
  • Specialized program management and/or re-engineering certifications (six sigma, Agile, Lean)
  • Demonstrated experience leading people and developing effective and diverse teams across a global footprint.
  • Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments
  • Financial services and transformation experience (direct or consulting firm) with significant recent experience driving large scale global transformation programs for senior levels of a financial services organization.
  • Familiarity with regulatory landscape facing global banks. Ideally, have worked in banking industry or regulators institutions.
  • Professional ability and presence to interact with Senior Stakeholders, Regulatory and Audit Management.
  • Ability to conceptualize aspects of the organization’s model and its future development.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Candidates applying for this role must be aware that it is a Senior Management Function pursuant to the FCA and PRA Senior Managers Regime. The Senior Managers Regime is one element of the FCA and PRA Individual Accountability Regime which came into effect on 7 March 2016. Under the Senior Managers Regime, certain Citi entities must ensure that employees working in certain roles, designated as a Senior Management Function, where the individual is referred to as a Senior Manager, are assessed as fit and proper to carry out their role. As a Senior Manager your appointment must be pre-approved by the FCA and/or PRA before you perform any regulated activity. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:

Honesty, integrity and reputation

Financial soundness

Competence and capability

In order to comply with the requirements of the Senior Manager Function, certain Citi entities must take reasonable care to ensure that an employee does not perform a Senior Manager Function role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, reference checks, credit checks and other background checks. If hired for this role, you will also be required to complete an annual declaration regarding your Fitness and Propriety.

By submitting your application, you acknowledge that you have read the information above and that you are applying for a Senior Management Function. You also agree to Citi carrying out any additional screening required, including permitted criminal record checks, reference checks, credit checks and any other relevant background checks.

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Job Family Group:

Operations - Services

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Job Family:

Reference Data Services

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now

Success Stories

Usman B.

“By joining Transformation, you will be at the center of driving change at Citi. You’ll help us lay the foundation to make this a better place to work and do business by implementing sound risk and controls. This team will give you a launchpad of endless opportunities to grow as a professional and challenge yourself while working across various functions.”

Usman B.

Risk & Controls Transformation Lead
New York

Cynthia D.

“Citi hires people for their potential and not just their experience. This gives people, including myself, the opportunity to try different roles and explore new careers. Transformation at Citi is a new adventure and will challenge how we do things at Citi: with clients, with regulators and with our peers.”

Cynthia D.

Mexico Transformation Head

Dan F.

“Data Transformation is a great area to be a part of at Citi. Data is at the heart of our business and ensuring that our data is of good quality with clear ownership is imperative to our success.”

Dan F.

Data Operating Model and Governance Program Lead
New York

SHAHZAD A.

“This is an exciting area to work in at Citi! Being part of Transforming a 200+ year-old institution is a once in a lifetime opportunity. This is relatively new work, so not only you can learn new skills and get exposure, but you can play a pivotal role in shaping the Citi of the future.”

Shahzad A.

Data Tooling and Capability Head
Singapore

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