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Europe, Middle East and Africa (EMEA) Head of Talent Acquisition

Job Req ID 21405004 Primary Location London, United Kingdom Job Category Human Resources
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It is an exciting time to join our Talent Acquisition, People Insights & Assessments Team. We are taking bold steps to create impactful experiences by leveraging several Talent Acquisition and Assessment Technologies. We are a global group of talented and driven colleagues focused on unleashing our potential, by bringing internal and external best practices to life. Our mission is to enable Citi and current and future employees to reach their highest potential, by matching their interests and strengths with Citi’s career opportunities.

Reporting to the Global Head of Talent Acquisition, People Insights & Assessments, the Europe, Middle East and Africa (EMEA) Head of Talent Acquisition will have the opportunity to do exciting work, leading the design and execution of attraction, engagement and talent selection strategies, in partnership with a diverse group of stakeholders, across multiple lines of business within Citi.


  • Develop, implement, and execute a highly strategic talent acquisition agenda in conjunction with the Global Talent Acquisition & People Insights Leadership team
  • Lead the Talent Acquisition function in the design and implementation of strategically focused recruiting plans and practices
  • Assist the business in staying up-to-date on business priorities and environment changes in order to monitor and adjust recruiting plans to deal with changes in the business and marketplace
  • Define and implement process improvements, tools and technologies to enhance the recruiting process and better enable recruiters and managers to deliver effectively
  • Provide strategic advice and counsel and serve as a Recruiting Subject Matter Expert (SME) for the group
  • Own the delivery of the strategic agenda in region and coordinate efforts with key partners
  • Embed innovative sourcing capability to drive effectiveness of position filling based on need (e.g. time, cost, skill set, diversity) and oversee executive search delivery (by our internal Executive Search Team or External Partners)
  • Manage recruiter workload, productivity, performance plans, incentive plans and client satisfaction as well as measure progress, track results and utilize metrics to drive continuous improvement
  • Provide talent intelligence and insights to assess effectiveness, ROI and improvement opportunities
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


  • 15+ years of relevant experience
  • Successful people leader, will have managed multi-disciplinary teams across multiple countries and entities
  • Experience working in financial services organization or large, complex, matrixed organization
  • Subject Matter Expert (SME) in Talent Attraction, Engagement and Selection

Key Candidate Success Factors:

  • Proactive Pipelining and Sourcing of Diverse Talent
  • Operational Excellence
  • Data Driven Decision Making


  • Bachelor’s degree/University degree or equivalent experience


Job Family Group:

Human Resources


Job Family:



Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

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