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Global Head of Wealth Credit Management

Job Req ID 21335984 Primary Location London, United Kingdom; New York, New York Job Category Private Client Product Services
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Citi Global Wealth is a Division of Citi focused on serving the needs of clients across the entire wealth spectrum. It has been created by combining the Wealth Management businesses across Citi Global Consumer Bank and Citi Private Bank.  It serves over 500,000 clients through its global footprint in Asia, EMEA, Mexico, and North America. Citi Global Wealth delivers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking.  By building on the strengths and capabilities across Citi, we intend to transform the way we serve clients across the wealth spectrum, delivering the full range of high tech and high touch capabilities Citi can offer, and ultimately help them achieve their goals. Citi Global Wealth propositions are delivered via tailored offerings across the Citigold, Citi Private Client, and Citi Private Bank brands.

Job Background/Context:

The Lending business of the Private Bank offers a diverse product range including Commercial Real Estate (CRE) and Residential Real Estate finance (RRE), Aircraft, Subscription Credit Facilities (SCF) , Art-backed Finance as well as tailored solutions to target market clients of the Private Bank. As part of our efforts to strengthen and deepen our controls capabilities, we have established a new global organization called Wealth Credit Management (WCM).

WCM will work closely with our CGW Lending teams to serve as a critical component of our First Line of Defense for credit risk management and will work with our Independent Risk partners to ensure best-in-class risk and controls, as well as client responsiveness. Key responsibilities will include credit analysis, documentation, risk identification, monitoring and administration associated with CGW wholesale lending activities. The scope of responsibilities and scale of this team will evolve over time to continue to meet our needs.  

WCM’s mission is to provide best-in-class credit analysis and monitoring which is risk-differentiated, thoughtful, timely, and which conforms to applicable local and global regulatory expectations for safety and soundness in their relevant jurisdictions. WCM Head will coordinate with Institutional Credit Management (ICM) and other credit management groups across Wholesale/ICG, Retail/Consumer and Counterparty Credit Risk to ensure full alignment on business and regulatory goals, as well as consistency and best practices where appropriate

Wealth Credit Management Head

  • The Global Head of Wealth Credit Management will be a member of the Lending and Banking Leadership Team for CGW.
  • The incumbent of this role will be tasked with leading a global team of Lending Specialists and Portfolio Officers with the initial, primary responsibility to perform the analysis and deal structuring for the credit approval, deal execution and closing as well as ongoing portfolio monitoring. The team will co-ordinate closely with the Lending Transactors to support all Lending.
  • The Global Head of WCM will drive the development of the WCM function including recruitment of top underwriting talent and organisational enhancements as the scope of responsibilities and scale of this team evolves over time to continue to meet the lending needs of Citi Private Bank and the wider Wealth organization.
  • This is a highly demanding role, requiring strong leadership, governance and oversight founded on exemplary lending and underwriting experience as well as knowledge and experience of Citi’s Credit Policies, Standards, and Procedures, risk management practices and regulatory expectations


Interpret the global strategy and drive execution of frameworks, programs and technological solutions to achieve the following key mandates:

  • Define, establish and manage scalable end-to-end processes for the core production pillar.  Specifically this would include
    • Credit Analysis and Production: Develop and manage an organization that effectively engages with LendingTransactors and independent Risk Managers (2nd line) to effectively underwrite and document new originations / extension of credit exposure together with increases and other amendments.  Deliver best-in-class credit analysis including financial review, risk ratings, classification, collateral that meets / exceeds relevant regulatory requirements and meet client deadlines
    • Legal Documentation: provide expertise around credit terms and internal policy expectations and ensure that these are effectively captured / monitored
    • Accuracy and completeness of Credit Data: ensure that data captured in our credit infrastructure are in-line with the approvals and conform to credit documentation
    • On-going monitoring: deliver timely, high-quality analysis of existing exposures including completion of annual reviews, quarterly reviews, and other locally required approvals.  Partner with Lending Transactors on any ad-hoc analysis that is needed to support early warning activities.
    • Escalations: ensure timely tracking and escalations around exposure monitoring breaches, documentation deficiencies, collateral and covenant tracking
    • MIS and Reporting: Developing analysis tools to measure critical production and control metrics to drive credit and portfolio actions including but not limited to the following: un-remediated credit data quality concerns at the credit file level, credit file exception remediation tracking, past due or extended annual reviews and quarterlies, and return-for-rework metrics, collateral data, etc.
    • Quality Control: Designing and leading an enhanced credit administration function to ensure quality control standards are achieved
  • Partner with the IF team to provide 1st-line approvals in line with Citi Credit Policy, CPB CGW Standards and Product Programs
  • Defines vision for and partners with various technology teams to delivery best-in-class technology platform
    • Workflow: Ensure that the go-forward workflow is intuitive, reflects multiple controls and embeds the end-to-end processes
    • Data / Models: Drives standardization of various models used in the Credit process and supports appropriate maker / checker controls for key data attributes
  • Manages and drives multiple regulatory and control priorities including responding to Regulatory (including WCR and Consent Order), Audit and FCR’s findings remediation


  • Senior Credit Officer Level 2 approval authority covering large and complex underwritings and capital commitments
  • Experience in and exposure to global credit risk management standards
  • Ability to understand [capital markets products] and complex wholesale credit financing and product structures, and ideally well-versed in capital markets products
  • Ability to develop structural solutions to macro and regulatory issues, and collaborate on issues with various impacted parties


  • Demonstrates managerial maturity in looking out for the best interests of the enterprise including managing dual reporting lines
  • Proven ability to lead / integrate global organization
  • A strong mentor and coach – one with the ability to rally followers and embed / empower leads for each of the core pillars
  • Highly skilled communicator who ensures key messages are cascaded throughout the organization


  • Strong presence / ability to liaise with internal heads of businesses and risk portfolio leads and manage multiple front-line demands
  • Navigates organizational complexity and breaks silos
  • Creates and sustains a network of strong partnerships with the business in all segments & geographies and other risk functions
  • Provides well-reasoned, balanced assessments of risk/return trade-offs associated with transactions and client relationships
  • Proven track record of partnering with global peers in leveraging and implementation of best practices
  • Ongoing alignment with ICG ICM in order to deliver a consistent underwriting methodolody across the different Citi busines lines.


  • Extensive risk/risk-related credit work experience in banking/financial institutions
  • At least a Level 2 Senior Credit Officer designation
  • Proven ability to effectively engage with internal control functions including Internal Audit and Fundamental Credit Risk as well as with external audit
  • Demonstrates strong ethics and integrity
  • Strong leadership.  Dynamic, flexible, and with strong communication skills 
  • Ability to see the ‘big picture’ in a complex environment 
  • Can make decisions under pressure and short timeline
  • Excellent verbal & written communication skills. Active listening skills. 
  • Multi-cultural and bi-lingual, including the ability to speak multiple languages and experience in working in multiple geographies
  • Demonstrated influencing and negotiating ability, resolve conflicts amongst various constituencies
  • Excellent presentation skills – adept at presenting effectively to audiences of various sizes and various constituencies


Job Family Group:

Private Client Product Services


Job Family:

IF Margin & Sec Backed Finance


Time Type:

Full time


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