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Compliance Product Advisory Transformation Bridge Team, Director

Job Req ID 22478771 Primary Location London, United Kingdom Job Category Compliance and Control
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This role is part of the ICG ICRM Compliance Transformation Bridge team, collaborating with broader Independent Compliance Risk Management (ICRM) teams and stakeholders to drive design and implementation of strategies and actions plans to meet Citi ICRM mission requirements, consistent with Citi’s risk appetite and per the Compliance Transformation Action Plan. This person will directly engage with and drive Citi’s Compliance Transformation on behalf of ICG ICRM, working as a liaison between teams directly involved with recommending, developing, and executing on key initiatives.

The role requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.  Excellent communication skills are required to direct and negotiate internally, often at a senior level.  This person will be responsible for assessing complex issues, structuring potential solutions, and driving solutions.


  • Providing strategic advice and challenge into design and implementation principles of Citi’s Compliance Transformation, as they apply to the ICG ICRM team, proactively supporting and ensuring execution and integration of program outcomes
  • Tracking and reporting on strategic initiatives, projects and tasks from development through successful execution
  • Serving as a liaison between team members and wider stakeholders, assessing and cascading complex problems, priorities and solutions, working with all lines of defense to deliver an accurate view of the control environment, giving senior management visibility of assessment outcomes and taking ownership for execution of the end-to-end process.
  • Partnering closely with all ICG Business, Product Compliance, Surveillance and PTOA teams to ensure future state control framework is sustainable for impacted stakeholders.
  • Support in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies, and practices for ICRM.
  • Translates ICRM strategy and goals across Citi’s clients, products, and geographies; provides direction and guidance on the programs.
  • Stays abreast of relevant changes to rules/regulations and other industry news including regulatory findings.
  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
  • Provides strategic direction and feedback with respect to initiative or program creation, alignment to business goals, stakeholder management, executive communications and so on.
  • Builds and manages relationships with key stakeholders, organizations and business heads.
  • Identifies and drives resolution of issues, including those outside established programs of work.
  • Collaborates with Senior Management on cross functional areas and other programs, as appropriate.
  • Collaborates with stakeholders to ensure program scope definition meets business objectives.
  • Collaborates with Program Sponsor to ensure business case/cost benefit analysis is in line with business goals.
  • Manages the process with other departments if resources are being borrowed in order to ensure the program can be completed. (‘Bridge Team’)
  • Manages the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
  • Manages the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
  • Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Representing Citi on critical regulatory matters as required. Serves as liaison with regulatory examiners, Internal Audit, and external auditors on critical Compliance Transformation related issues and oversees the implementation of related remediation. Collaborating with other internal areas including Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the ICG Business. 
  • Managing ICRM initiatives as required, such as the implementation of new Compliance systems, controls, and related project management work efforts.
  • Additional duties as assigned.


  • 15+ years of experience
  • Strong track record of effectively assessing and managing competing priorities and being comfortable acting as an agent for positive change with agility and flexibility
  • Should demonstrate a commitment to quality and attention to detail
  • Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
  • Critical thinking and problem-solving skills


  • Bachelor’s/University degree or equivalent experience, potentially Master’s degree.


Job Family Group:

Compliance and Control


Job Family:

Product Compliance Risk Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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