MYS CTSM KL Fund Accounting Client Change Delivery Manager
Apply NowLocations: Kuala Lumpur, Kuala LumpurJob Function: AccountingEmployee Status: RegularJob ID: 19138585
Lead the full programme of work and the associated governance and reporting requirements for the client and internal stakeholders, client’s expectation and issue management
Ensure a robust change governance structure is built and managed across multiple regional sites.
Lead discussions and deliver on key items within improvement and service excellence initiatives undertaken by the client change management team
This role provides the opportunity to manage a client and their programme of change work.
This role ensures significant time interacting with all APAC fund accounting sites senior managers and stakeholders.
This role is pivotal to the success of change delivery and offers the opportunity to help shape and manage the change processes.
Identify opportunities to implement process improvements and recommend system, service, and process enhancements including leading and evaluating system testing
Maintain inventory of all change requests and status of each. Provide regular regional reporting
Drive /Participate in process deep dive reviews and follow up with respective ops units to ensure timely closure of identified issues. In case of any perceived / potential overdue issues, ensure timely escalation. Ensure appropriate corrective actions are put in place for any observations raised as a part of the reviews breaches
Qualifications and Skillsets:
8-10 years of relevant experience with demonstrable change management results
Experience in fund accounting
Experience in accounting within financial services, strategic management, resource/expense management, and managing client relationships
Experience in managing operational delivery
Extensive knowledge of funds services and process
Demonstrated leadership and management skills
Programme Management Experience
Ability to work in a team-oriented environment
Consistently demonstrates clear and concise written and verbal communication
Demonstrated Subject Matter Expert (SME) knowledge in related area
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - MY
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