Skip to main content



The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

MYS CTSM KL - Business Analyst (Wealth Management)

Job Req ID 22479153 Primary Location Kuala Lumpur, Malaysia Job Category Compliance and Control
Apply Now

As an Investments and Insurance Sales Surveillance Business Analysis, you are responsible to deliver all technology related scope including data analysis, manage data loading and enrichment process, discuss with the supporting countries to review rule / extraction logic to identify the required data elements to satisfy business requirements, work closely with technology teams to deliver digital solutions for business within the target timeline, perform User Acceptance Test (UAT), prepare reports / logs / documents etc.


  • Responsible to work with multiple stakeholders to automate manual processes and provide digital solution. The candidate will require to understand the business process and data sources to provide business requirement to technology team. The candidate will expect to perform UAT and PAT.
  • Responsible for business & data analysis to support the business nature / process. This process will involve review and understand data elements, manage raw data source files, convert raw data source files to system input files (predefined system format)
  • Responsible to identify data source issues if any and proactively work with business units and technology teams to ensure no impact to the business operations
  • Provide data consultation services to business users and technology teams to support operation functions
  • Document exception findings, tracking of corrective actions
  • Prepare trend analysis and surveillance reports for management reporting
  • Continuously seek process improvement to enhance efficiency of the surveillance monitoring process, and to address process / compliance gaps
  • Provide backup to other team members in their absence
  • Review and update of policies and unit procedures
  • Implement processes and procedures according to the business / compliance requirement
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • At least 2 - 3 years of banking experience in consumer banking technology / business analysis field
  • Strong in SQL, understand database tables structure and data elements, experience in automate manual processes
  • Preferred: VBA, EAP Big Data, Project, and change management experience
  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Self-motivated and detail oriented
  • Proven organization and time management skills
  • Demonstrated problem-solving and decision-making skills


  • Bachelor’s/University degree or equivalent experience


Job Family Group:

Compliance and Control


Job Family:

Business Control


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs