Skip to main content



The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

CTSM KL: Fraud Ops Finance Analyst (Hybrid)

Job Req ID 22585303 Location(s) Kuala Lumpur, Malaysia Job Category Operations - Services
Apply Now

The Fraud Ops Finance Analyst is an intermediate level position responsible for the generation, tracking and submission of finance related activities for the Fraud and Authorization and Vallar Hub Team. The overall objective of this role is to accurately prepare and report expenses business/financial transactions, reports, and statements and provide analytical, MIS and automation support to the Fraud hub organization and associated teams across the region and Global.


  • Assist to review, monitor, and govern all expenses and budget items for the Internal and External Fraud teams and assist with closing the books and sub-ledgers, including passing appropriate required adjustment entries and consolidating financials at the end of each accounting period
  • Facilitate the implementation of procedures and the development of MIS for monthly and yearly reports
  • Track all expenses against plan and review monthly with senior managers on any anomalies detected
  • Delivering administration support such as liaison for third party vendors in ensuring timely submission of documents required for vendor onboarding, assist in payment process including raise Purchase Order (PO), validate, submit for payment, and perform invoice coding. Submit accrual when commitment to pay met accrual threshold.
  • Provide professional analytical expertise relating to fraud prevention and loss control
  • Analyze fraud trends, conduct investigative research into losses, and analyze loss type data to determine the nature of fraud patterns
  • Perform complex data validation independently and make recommendations to portfolio managers based on data availability and analysis
  • Resolve varied fraud issues with potentially greater impact, and provide guidance and input to teams to aid process improvement efforts
  • Integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices
  • Applies professional judgment when interpreting data and results breaking down information in a systematic and communicable manner
  • Demonstrates a Good understanding of how data analytics teams and area integrate with others in accomplishing objectives
  • Applies analytical thinking and knowledge of data analysis tools and methodologies to conduct complex analysis of MIS trends
  • Participates in implementation support, administrative and operations coordination for the various products, programs and services offered by the business
  • Participates in support activities with cross functional analysis to identify data issues, process gaps, and potential system enhancements, identifying and proposing business solutions.
  • Applies project Management skills to Lead/Facilitate MIS projects for team/area supported
  • Provide informal guidance or on the job training to new team members as needed
  • Demonstrates attention to quality and timeliness of service to ensure the effectiveness of the team and group
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 2-5 years of experience in a related role
  • Experience in Finance, Financial Services or Accounting Internship preferred
  • Knowledge of tools for statistical modeling of large data sets
  • Advanced Microsoft Excel, Macro, Tableau, SAS, SQL, Automation Anywhere preferred
  • Ability to effectively use complex analytical, interpretive, and problem-solving techniques
  • Consistently demonstrates clear and concise written and verbal communication


  • Bachelor’s degree/University degree or equivalent experience


Job Family Group:

Operations - Services


Job Family:

Fraud Operations


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs