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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Citigold Acquisition Team Analyst

Job Req ID 22520686 Location(s) Kuala Lumpur, Malaysia Job Category Consumer Sales
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The CGAT Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.


Responsibilities:

  • Client Account Management
  • Review customer needs and asset allocation, pro-actively engage with the customer to validate the understanding of the needs.
  • Advise customers to enrich the relationships by mobilizing additional funds and sell other fee based products/services based on the current and future customer needs.
  • Review product penetration for the assigned client base, identify potential customers who can be sold tailored products to enhance product penetration
  • Ensure coverage of all relationships through customer engagements, risk profiling and financial planning.
  • Organize customer events to enhance customer bonding.
  • Acquire new customers through converting referral leads.
  • Compliance, Risk & Controls
  • Ensure that KYC/AML and other compliance norms are strictly adhered to.
  • Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 2-5 years relevant experience
  • Ability to manage relationships both internal and external; Ability to multi-task
  • Mandatory certifications as required for selling financial products

Education:

  • Bachelor's/University degree or equivalent experience

Citi has reached an agreement with UOB Group for the acquisition of our Consumer Banking business in Malaysia. The completion of the acquisition is subject to local regulatory approvals.

As this is a role to work in Citi’s consumer bank, the successful candidate will initially be employed by Citi and in due course, UOB will be extending an employment offer to the incumbent of this role to continue employment with UOB upon completion of the acquisition.

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Job Family Group:

Consumer Sales

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Job Family:

Branch Sales

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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