Serve as In-Business Control supervisor within Hong Kong Markets Operations which covering both FXLM Operations, Cash Securities Operations, Cash Management, Asset Servicing, Margin and Middle office functions mostly for Asia Pacific markets. Deals with most problems independently and has some latitude to solve complex problems. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction / job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Applies professional judgment when interpreting data and results. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Supervises a team of two or three for daily control processes as to closely monitor all exceptions, fails, cash & stock breaks as well as the confirmation matching process for Fixed Income, Currencies and Commodities (FICC) products.
Facilitates the implementation of all control related matters including but not limited to Quarterly Risk Assessment (QRA) / Annual Risk Assessment (ARA) / Third Party Management (TPM) / Records Management / Continuity Of Business (COB) / Third Party Payment (3PP) & Manual Payment Processing (MPP) / Sanctions / End User Computing (EUC) / Client Asset Protection / Operational Risk Events Reporting (ORE) for different assessment units & legal entities within APAC Markets Operations.
Facilitates both Internal & External Audits, Compliance Testing and Quality Assurance Program.
Liaises with Regional Control Officer, Legal, Risk, and Compliance regarding complex matters.
Resolves problems or transactions where expertise is required to interpret problems/transactions against policies, guidelines or processes.
Analyzes documentation and processes to ensure operational risks and control points are properly addressed.
May be accountable for regular reporting or process administration.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
2-5 years of relevant control and/or project experience or 5-8 years of experience in securities operations supervisory role
High attention to detail and quality
Consistently demonstrates clear and concise written and verbal communication skills
Proficient in Microsoft Office with an emphasis on MS Excel, Word & Powerpoint
Demonstrated analytical and problem-solving skills.
Effective planning and organizational skills
Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view
Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - HK
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