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Factoring Market Manager

Job Req ID 22470842 Primary Location Kowloon, Hong Kong SAR Job Category Product Management and Development
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The Product Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.


  • Manage a team of Product Managers to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
  • Oversee strategic program roadmaps, development, launches, and marketing to gain maximum benefit from each product, as well as survey and analyze competitive industry landscapes to identify relative trends, threats, and opportunities to apply in strategy development and execution
  • Manage day-to-day product marketing for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
  • Execute the client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as partner to Citi clients
  • Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within region or business
  • Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
  • Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field as well as help drive innovation by working with external partners/alliances to develop products, manage ongoing relationships, and prepare agreements
  • Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
  • Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


  • 6-10 years of relevant experience
  • Required Licensing/Registration: Series 7
  • Experience in marketing, credit, acquisitions, product development, and/or analytics
  • Experience leading cross-functional teams to define and achieve high value business goals
  • Working knowledge of market dynamics, products, and competitive climate
  • Demonstrated project management skills
  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Demonstrated problem-solving and decision-making skills
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated analytical skills
  • Ability to work in a team-oriented environment
  • Demonstrated influencing skills


  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred


Market Management:Responsible for country product P&L for Factoring (both planning and actual results), core drivers management, product Must-Win-Battles (MWBs); Ensure that Citi’s full suite of products and capabilities are made available to CCB clients and customized to client and market needs; Own client experience end-to-end.

New Business Initiatives: Lead new initiatives around identifying new client segments/flows and customize/ package products to capture the opportunities

Compliance / Policy Adherence: Ensure adherence to internal and external regulations, policies, guidelines

Market Management

- Develop business plans/budgets and ensure delivery of financial results

- Develop & communicate product strategy to relationship managers and senior stakeholders

- Manage portfolio: monitor & manage pricing and core drivers (flows, attrition, cross-sell) and monitor portfolio from a returns/risk perspective

- Own product related Must-Win­-Battles (e.g. Assets, Throughput, etc.)

- Carry out periodic competitive benchmarking and capability analysis of Citi offerings vis-à-vis competition. Work with TTS in filling product gaps

- Organize training and knowledge sharing for Commercial Bank RM teams working closely with TTS, for both new hires and ongoing training

- Drive superior client experience working closely with Client Operations & Technology (O&T), Product and Implementation teams

- Manage/evaluate/form internal & external partnerships (e.g. legal counsel, insurance agencies)

- Offer technical support and advice to clients and relationship managers

- Provide management oversight to Factoring Support Team, ensuring timely as well as accurate processing, monitoring and reporting of Factoring related matters (e.g. receivables due diligence, protection limit management, etc.)

New Business Initiatives

- Identify new product opportunities around flows/segments and design/execute initiatives aimed at capturing the business opportunity

- Drive client-focused initiatives (e.g. increasing share-of-wallet with identified key names)

- Marketing: Execute client campaigns; Design and implement sales contests

Compliance/Policy Adherence

- Ensure compliance with internal product & credit programs/policies and relevant country regulations.

- Seek product approvals for new products, whenever required, including COMPAC approvals

- Ensure adherence with relevant Regional TTS Trade Product Approval Programs


Job Family Group:

Product Management and Development


Job Family:

Product Management


Time Type:

Full time


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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