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Career Opportunity

Operations Core Project Lead- Citi Private Bank (Jersey City, NJ)

Locations: Jersey City, New Jersey Job Function: Operations Employee Status: Regular Job ID: 20189791


  • Manage and drive a portfolio of projects and initiatives performing both project management and execution responsibilities and ongoing status reporting
  • Synthesize project milestones, risks, issues and dependencies to share with senior business and Operations & Technology stakeholders
  • Execute and facilitate status meetings with stakeholders to drive initiatives to completion
  • Implement and manage a communication strategy that highlights the value added of the work done by the O&T team for the Business via presentations, newsletters, weekly updates  and blogs
  • Utilize, present  and visualize metrics and KPIs to improve client experience, reduce risk and increase efficiencies
  • Develop strong working relationships and effectively partner with key stakeholders and subject matter experts across the organization (business & functions)
  • Partner with Chief of Staff team to execute on organizational administration
  • Act as a culture carrier for the organization fostering core values focused on continuous improvement, client service and enhancing the control environment


  • 6-10 years experience in financial services or consulting industry, with Private Banking or Operations & Technology experience a plus
  • Experience program managing large scale and complex initiatives and implementations
  • Strategic thinker who can also roll up sleeves to ensure proper execution
  • Ability to effectively partner across the organization with senior management and business counterparts
  • Exceptional written & verbal communication skills
  • Very Strong Presentation, PowerPoint & Excel skills (Advanced)
  • Demonstrated organization skills with the ability to multi task effectively in a high volume environment while maintaining adherence to deadlines and priorities
  • Self-motivated and directed, proactive and action-oriented, must demonstrate personal accountability

Professional Development Value:

  • Significant senior management exposure within O&T and Business partners
  • Exposure to the Private Bank Business and the opportunity to acquire expertise across the product set
  • Extraordinary opportunity to make and drive  real impact to Business and internal partners
  • Opportunity to broaden understanding of Operational and Technology process with the Private Bank
  • Implement best practices and global consistency across the regional teams


  • Bachelor’s/University degree, Master’s degree preferred

Key Required Competencies:

  • Strong knowledge and experience working with large data sets, determining the key data points and being able to concisely summarize it for senior management.
  • Knowledgeable with creating dashboards/KPIs including using key industry tools such as SharePoint, QlikView, Tableau and others.
  • Strong analytical skills with the ability to synthesize and package data and present findings for senior mgmt.
  • Strong knowledge of process flow diagramming and knowledge of relevant tools (e.g. Visio, Signavio)
  • Strong expertise in both PowerPoint & Excel (Advanced)


Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US


Time Type :


Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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