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Compliance Testing Director - Automation & Analytics

Job Req ID 21408989 Primary Location Jersey City, New Jersey; Tampa, Florida; Irving, Texas Job Category Compliance and Control
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Serves as a senior compliance risk manager for Independent Compliance Risk Management (ICRM)’s Testing team responsible for the development and implementation of a strategic Automation and Analytics function supporting Compliance Testing within ICRM. Also responsible for coordinating with and contributing to the ICRM Innovation and Technology strategy.

Key Activities include:

  • Oversee the development, implementation, and execution of the Compliance Testing Automation program and initiatives.
  • Collaborate with business partners, data engineers and infrastructure partners to gather requirements, extract insights and develop viable solutions.
  • Perform solution reviews and update requirements to align with changing environment needs.
  • Possess a strong sense of visual design to present analytical results with exceptional customer experience as a priority.
  • Active ownership and accountability for tracking on all assigned development and operational projects.
  • Stay current with emerging tools, techniques and technologies in machine learning, statistical modelling & analytics.
  • Overseeing the development, implementation, and execution of the compliance testing, continuous testing, and reporting programs in accordance with the Compliance Testing (CT) Plan.
  • Build and apply new automation solutions for CT processes using big data methods. Design technical solutions supporting complex data reporting and analytical tasks.
  • Use visualization techniques to display data and the results of analysis in clear form that can be understood by non-technical readers and Senior Stakeholders of the firm.
  • Directing the conceptualization, discovery, planning, development and the release of  Automation technology for product line or function, or legal entities globally
  • Managing a team or multiple teams of Compliance Technology and Data Analytics professionals. Developing, attracting, and retaining talent; recommending staffing levels required to carry out the unit’s role and responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs.
  • Defining resource requirements and budgets for CT Automation and Analytics function.
  • Additional duties as assigned.

Education level and/or relevant experience(s)


  • Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; extensive experience in area of Automation and Data Analytic
  • Previous experience managing a diverse staff
  • Prior experience in standing up a automation and data analytics function within an organization (financial services or other)


  • Advanced degree (e.g. MBA) a plus

Knowledge and skills (general and technical) -


  • 15+ years of experience
  • Extensive global compliance and audit related experience, and strong knowledge of business processes and IT technologies utilized in the Financial Services Industry
  • Possess strong project management, budgeting, and interpersonal skills, makes sound decisions, and exhibit initiative and intuitive thinking
  • Executive presence and a reputation for building strong relationships with stakeholders and leading teams, both direct reports and in peer/influence models. Effectiveness in working within a large scale and complex matrix organization is essential
  • Proven experience in leading transformational change, in influencing geographically dispersed teams of world-class professionals and in implementation of cost effective and technology enabled innovative solutions in compliance monitoring, testing, and reporting
  • Effective negotiation skills, a proactive and “no surprises” approach in communicating issues, and strength in sustaining independent views.
  • Excellent communication skills in interacting with non-executives, executive management, regulators, and across a number of business lines and control functions
  • Effective persuasion skills, the ability to work effectively at the highest levels of the organization, and networking and influencing skills
  • This person will be comfortable acting as an agent for positive change with agility and flexibility
  • Strong experience in R, SQL, Python, SAS, and/or Scala to manipulate dat
  • Solid understanding of various Machine Learning algorithms, model selection criteria and Supervised/ Unsupervised learning techniques
  • Functional knowledge of ETL processes
  • Expert at building reports, dashboards and visualizations using business intelligence and analytics tools, such as Tableau, Micro Strategy or Cognos
  • Strong experience with Agile (scrum) framework and Atlassian tools such as JIRA, Bitbucket and Confluence
  • Knowledge of the data pipeline and experience working with data through the various stages: identifying, validating, ingesting, monitoring, visualizing, predicting, reacting, explaining
  • Meticulous attention to detail and demonstrated ability to produce high quality, accurate work consistently
  • Capable of communicating solutions, technical details and outcomes to audiences across diverse disciplines
  • Willingness to travel domestically and internationally
  • Highly motivated, strong attention to detail, team oriented, organized
  • Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
  • Subject matter expertise in Automation, Data Analytics and Machine Learning


  • Deep knowledge of Data Analytics, use of big data and the development of visualization technology

We offer:

  • A chance to be a part of a newly created department within CT, having impact on Citi processes globally in an senior managerial role with global responsibility


Job Family Group:

Compliance and Control


Job Family:



Time Type:

Full time


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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