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The Cash & Trade Proc Grp Mgr. is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to support clients in the opening/closing of cash accounts, movement of funds, intra-day funds management and compliance in coordination with the Operations - Transaction Services team.The objective of this role is to ensure the seamless delivery of high volume cash management and transaction services.
Manage a Cash and Trade Operations/Transaction Services team or multiple teams
Oversee quality reviews, end results, budget, policy formulation and planning
Manage client transaction reporting, including new product introductions, statement migrations, branding, legal disclaimers, etc
Resolve highly complex and varying issues that have substantial potential impact
Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues
Negotiate internally, often at senior levels (across functions) and with external parties, as needed
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
10+ years of experience in a related role
Experience in trade / cash operations and management, in a banking industry, managing large teams
In-depth Cash/Trade product and operations knowledge
Robust strategic leadership and people management skills
Consistently demonstrates clear and concise written and verbal communication
Demonstrated ability to remain unbiased in a diverse working environment
Bachelor’s degree/University degree or equivalent experience
Master’s degree preferred
Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - ID
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