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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

VP / Fraud Risk Senior Officer

Job Req ID 22476711 Primary Location Jacksonville, Florida; Tampa, Florida Job Category Risk Management
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Enterprise Operations &Technology is tightly integrated with Citi’s businesses and plays a central role in driving value for the firm as well as its clients. It provides a foundation for infrastructure, technology, processes, and people that enable Citi to achieve its day-to-day operational and its long-term growth goals. As measured by transaction volumes and customer touch points alone, Citi’s global O&T is one of the largest single organizations in the world.

The mission of the Operations Technology Business Risk and Control (OTBRC) organization in Citi is to support the identification, assessment, and management / mitigation of risk across O&T related to franchise, reputational, and client risks.  This position will report to the EO&T Fraud Risk Management Senior Officer will support the Enterprise Operations and Technology compliance to Fraud Risk Management Policy working closely with global and regional teams to ensure effective implementation and remediation, as necessary.


This position will work with the EO&T Fraud Risk Senior Officer to ensure the effective governance and execution of the EO&T Fraud Risk Management Program.

Job Description:

The Fraud Risk Officer is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically, a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function.


•  Coordinate Fraud Risk Management activities across EO&T, identifying and focusing on those functions with a higher inherent fraud risk;

•  Support the Fraud Risk Management Senior Officer in maintaining visibility of material fraud risks and fraud risk related control initiatives across EO&T

  • Support the Fraud Risk Management Senior Officer in ensuring that any material fraud risk exposures or risk appetite breaches are visible to Senior Management and have appropriate remediation plans / risk assessment activities supported;

• Support the development and maintenance of the formal EO&T Fraud Risk Management Program

  • Support the Fraud Risk Senior Manager in identification of material fraud risks within the EO&T business lines, working in collaboration to establish tactical and strategic solutions to enhance the fraud control environment.

•Ensure EO&T remains compliant with the Citi Fraud Risk Management Policy Framework requirements, including both activities  related to attestation of the existence/effectiveness of controls and adoption of

GRC related content (e.g. fraud EMP / SMP);

•Measure performance and risk exposures against levels or limits for key fraud risk metrics;

•Ensure effective 2-way communication relating to Citi fraud framework, EO&T Program, controls and

general fraud awareness with others with a role in fraud management within EO&T, and 1st / 2nd / 3rd line key stakeholders;

•Performs other duties and functions as assigned;

•Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Job Requirements:

  • Strong analytical background,

  • 6 to 10 years of risk and control experience required

  • Experience with Fraud principles and Risk Management

  • Fraud Management Certification preferred

  • Outstanding communication, interpersonal and influencing skills, able to build a broad base of support

  • among key decision makers.

  • Ability to work with large number of stakeholders in different areas of the organization

  • Ability to work on multiple tasks with conflicting demand/timelines with high level of attention to detail


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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