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COVID-19:

The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Program Management Manager (AVP/Hybrid)

Job Req ID 22582746 Location(s) Jacksonville, Florida; San Antonio, Texas; O'Fallon, Missouri; Meridian, Idaho; Tampa, Florida; Florence, Kentucky; Gray, Tennessee; Sioux Falls, South Dakota; Irving, Texas Job Category Project and Program Management
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The Program Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
  • Ensures change control is executed throughout program.
  • Ensures appropriate program staffing levels.
  • Ensures creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
  • Ensures resources are assigned to program & monitor commitment.Ensure change control is executed throughout program.
  • Identifies, documents, and understands program dependencies.
  • Identifies key stakeholders who participate in program scope definition.
  • Tracks actual program costs, identify variances, and reforecast program costs as needed.
  • Measures program management performance against standards.
  • Ensures appropriate program staffing levels.
  • Establishes program communication needs and create program communication plan.
  • Creates the program risk management plan.
  • Works with procurement team to create, administer, track, and eventually close program contracts.
  • Makes recommendations for training and development needs for assigned personnel.
  • Coaches and evaluates team's performance and makes recommendations for pay increases, promotions, etc.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 5-8 years of experience
  • Qualification in program management or equivalent (PgMP/PMP/PRINCE2)
  • Demonstrated having worked as a Program or Project Manager and/or Lead medium to large cross-functional projects with commensurate people management experience

Education:

  • Bachelor’s/University degree or equivalent experience

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Salary Range:

$76,510.00 - $114,770.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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