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O&T Learning Advisor for Technology and Data

Job Req ID 21308148 Primary Location Jacksonville, Florida; Tampa, Florida; Irving, Texas Job Category Human Resources
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and The Learning Advisor Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact in the area through complex deliverables. Provides advice and counsel related to learning ad development for the Consumer Technology function. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.


  • Understands relevant business and HR priorities and opportunities for capability building, performance improvement, cultural development, and overall impact within their region/product/function
  • In partnership with other Learning Advisors, provides management and consulting to Human Resource and business partners and proactively identifies and prioritizes the L&D opportunities to support successful business outcomes.
  • Strategic and tactical planning for training initiatives. Includes achieving alignment within designated client groups and senior leadership teams, resource allocation, ongoing development and maintenance of the strategy.
  • Provide direct oversight and ensure accountability for execution of training development, budgeting, reporting, and scheduling practices.
  • Efficient management of assigned training budget; leverage knowledge of technology trends and learning best practices to deliver compelling learning solutions
  • Facilitate the training discovery and intake process for designated stakeholder group(s), identifying performance improvement opportunities and recommending an effective training response.
  • Establish partnership with identified client groups to plan and deliver comprehensive training strategies and services, including organizational learning, leadership, employee onboarding, career pathing, performance management etc.
  • Needs identification and assessment related to staff development, performance, and process improvements.
  • Influence and align operating and performance targets; Work with designated leadership tier(s) to define measures of success and measurable link between training and performance. Develop and enable a complete "feedback loop" across the operating groups, to ensure alignment and continuous improvement.
  • Communicating, within designated line(s) of business and stakeholder group(s), the mandate and capabilities of the Learning function. Achieve organizational alignment around the team strategy, structure, metrics and implementation tactics.
  • As part of a cross-functional agile team, provide active leadership through personal accountability, curiosity, and tenaciousness to achieve target outcomes in a highly matrixed and frequently evolving work environment.
  • Stays abreast to latest external market trends and anticipates their impact on future capability requirements for their region/product/function


  • 6 or more years of professional work experience managing programs or projects in a related field
  • Demonstrated experience applying analytical, evaluative and problem-solving abilities to manage complex program implementations, including budgeting, scheduling, and communications
  • Experience managing large, complex projects; ability to assess the requirements of learning solutions and drive the creation of those solutions and deployment strategies to meet/exceed project objectives
  • Broad understanding of adult learning principles, performance improvement strategies, and/or instructional design
  • Proven leadership ability with virtual and geographically distributed teams
  • Excellent written and oral communication skills, with demonstrated experience communicating with senior leadership clearly and concisely.


  • Bachelor’s/University degree in Learning, HR, Information Technology, Business, or related field; Master’s degree preferred


Job Family Group:

Human Resources


Job Family:

Talent, Development, Learning & Diversity


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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