Skip to main content


Commercial Risk Global Oversight Office - Senior Manager ( Hybrid)

Job Req ID 23655123 Location(s) Jacksonville, Florida; Tampa, Florida; Getzville, New York; Irving, Texas Job Category Risk Management
Apply Now

Serve as an integral member of the Commercial Global Risk Office in the direct management of of various key initiatives, including direct management of the Global Commercial Credit Program and Operating Manual, Credit Officer Administration, Limits Management, and other critical responsibilities in support of Commercial Chief Risk Officer and Regional and Country senior risk managers. The selected candidate will assume primary support responsibilities for the ongoing oversight of the CCB Global Risk Committee, including maintenance of the Committee Charter, Committee governance self-assessments, compilation and preparation of Committee meeting materials, preparation of Meeting Minutes, tracking of attendance, and generally ensuring compliance with all relevant Governance standards and Policy requirements, including Escalations to the Parent Committee.

The candidate should be well organized, highly proficient in the use of Microsoft Office applications and in the use of Tableau. This is a global role and requires the individual to work across time zones, as the Commercial Bank operates globally in 30+ countries and is pursuing an aggressive growth plan both in terms of credit portfolio and presence countries.

The Credit Portfolio Senior Officer I is a senior-level position responsible for leading activities including credit review, credit approvals and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio exposure to client and counterparties globally.


  • Lead key business projects and the implementation of initiatives related to policy governance and manage policy exceptions/approvals and entries
  • Focus on process improvement and creating efficiencies by ensuring an effective approach and partnership with Audit management and apply consumer risk function knowledge (e.g., scoring and segmentation techniques and their uses)
  • Conduct gap analyses and remediation work of any misalignments for policy changes
  • Ensure test and significant credit changes are adequately reported and tracked and Peak Ending Net Receivables (ENRs) are adequately approved and stored systemically
  • Provide regular feedback on all initiatives, tracking, reviews and reporting emerging trends and opportunities to senior management
  • Establish cross-functional partnerships and networks to contribute to and execute cross-functional and business initiatives, such as developing/maintaining infrastructure through partnership with the Centralized Risk Infrastructure team
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 10+ years of experience in credit risk management or equivalent training and experience preferably in the financial services industry
  • Experience in people management and leadership
  • Working knowledge of SAS or SQL programming and MS Office software proficiency required
  • Consistently demonstrate clear and concise written and verbal communication
  • Demonstrated ability to view data holistically and remain detail oriented to synthesize, prioritize and deliver results with urgency
  • Demonstrated interpersonal, organizational, analytical, presentation, facilitation, negotiation and strategic skills
  • Proven ability to obtain support and buy-in across a wide range of internal and external audiences
  • Demonstrated work ethic and influencing skills


  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred


Job Family Group:

Risk Management


Job Family:

Credit & Portfolio Risk Management


Time Type:

Full time


Primary Location:

Jacksonville Florida United States


Primary Location Salary Range:

$126,510.00 - $189,760.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs