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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Global Commercial Cards – eCommerce Manager (VP)

Job Req ID 22541336 Location(s) Jacksonville, Florida; New York, New York Job Category Product Management and Development
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Citi Commercial Cards is the leading provider of Charge Card solutions to multi-national corporations and public sector organizations, offering global payment capabilities in over 100 countries. Together, the Travel & Entertainment (T&E) and Business-to-Business (B2B) product lines form the core of Citi’s business expense management offering, leveraged by over 8 million cardholders around the world.  

Reporting to the Global Ecommerce Lead for Citi Commercial Cards, the role is responsible for supporting Citi’s strategy and ambitions within the B2C space, with specific focus on the application of mobile payments and virtual card technologies to our many industry segments around the world (70+ markets). The successful candidate will ensure appropriate awareness of relevant innovations to profitably scale up the business, and leverage joint growth opportunities between Citi Commercial Cards and other Treasury and Trade Solutions (TTS) product verticals, as well as with other organizations within the bank (Consumer Cards, Citi FX,…).

The role will work closely with the Commercial Cards Regional Heads & Regional Product Leads, and contribute to the management of strategic relationships (payment networks, fintech partners, specialized providers and cross-bank) for Citi Commercial Cards. Abundant interactions with the Sales, Account Management and Operational teams will be required to identify & address competitive gaps in the Citi Commercial Cards offering, drive efficiency and best practices across the organization, and implement a collaborative framework to fuel innovation.


  • Drive the enhancement of our global, dual network VCN proposition, and support the transformation of our Commercial Cards services towards a digital-centric and API-led offering
  • Increase our footprint within the eCommerce space through the development of differentiating solutions aimed at marketplace flows (combined acquiring & issuing, quasi-debit proposition, wholesale travel cards)
  • Assist the development of strategic partnerships with other TTS verticals, to embed cards both as a core payment option for TTS clients and as a working capital solution for other TTS means of payment
  • Strengthen collaboration with both payment networks, focusing on the cross-application of technologies & innovations between Commercial and Consumer cards (mobile virtual cards)
  • Collaborate with other TTS Groups to support the evaluation of new models & opportunities to drive the execution of the Commercial Cards growth strategy
  • Drive the vision for Citi Commercial Cards in the B2B e-Commerce space and in close partnership with teams engaged in product management, development, sales, marketing
  • Role will have daily interaction with the Regional Cards Product and Sales teams (US and non-US). Flexible working hours and some travel should be expected


  • 7+ years of experience, preferably across the banking & payments space
  • Commercial cards and/or Payments & Receivables experience strongly encouraged
  • Strong technology background, able to understand & influence large IT projects and development cycles
  • Ability to optimize product and GTM decisions in a complex environment with competing opportunities
  • Track record of successfully executed partnerships and/or strategic technology ventures
  • Results-oriented, critical thinker, with strong project management skills
  • Capability to communicate at all levels and to work in cross-functionally / highly matrixed environment 


  • University degree (Bachelor and above)
  • Project Management certification a plus (Prince2, PMP)
  • Familiar with main product development methods (Agile, SAFe)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Product Management and Development


Job Family:

Product Development


Time Type:

Full time


Primary Location:

Jacksonville Florida United States


Primary Location Salary Range:

$100,430.00 - $150,650.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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