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COVID-19:

The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Business Trainer Intermediate

Job Req ID 21406941 Primary Location Jacksonville, Florida; Florence, Kentucky; Gray, Tennessee Job Category Human Resources
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Business Trainer Intermediate Job Description
Delivers training based on principles of adult learning using a variety of instructional methods and media appropriate for the proposed learning objectives to predominately non-exempt populations.


•    Delivers product, technical, systems, sales, behavioral and skills based training in a classroom or virtual environment.
•    Delivers nationally developed curricula in a consistent manner.
•    Manages the learning environment to ensure desired outcomes are achieved including the transfer of learning. 
•    Displays solid knowledge of course content and materials.
•    Uses Citi Learning North America Consumer (CLNAC) assessment tools to measure and analyze training results and identify gaps in learning; communicates curriculum gaps to Design and Development team.
•    Collaborates with managers to create individualized coaching plans that ensure new hire and incumbent success.
•    Collaborates with key stakeholders to ensure new hire onboarding success.

Qualifications
•    Bachelor degree or equivalent experience
•    Previous training experience preferred
•    Flexible with schedule (days/nights/ability to travel up to 25%) 
•    Strong leadership, collaboration and interpersonal and communication skills
•    Problem solving skills
•    Experience with Microsoft Office applications and virtual learning technology
•    Skilled in performance support methodologies
•    Excellent one-on-one, group presentation and facilitation skills
•    Professional demeanor, detail oriented, and able to interact in various business situations
•    Able to organize and prioritize workload 


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Job Family Group:

Human Resources

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Job Family:

Talent, Development, Learning & Diversity

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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