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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Business Trainer Intermediate

Job Req ID 21406941 Primary Location Jacksonville, Florida; Florence, Kentucky; Gray, Tennessee Job Category Human Resources
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Business Trainer Intermediate Job Description
Delivers training based on principles of adult learning using a variety of instructional methods and media appropriate for the proposed learning objectives to predominately non-exempt populations.

•    Delivers product, technical, systems, sales, behavioral and skills based training in a classroom or virtual environment.
•    Delivers nationally developed curricula in a consistent manner.
•    Manages the learning environment to ensure desired outcomes are achieved including the transfer of learning. 
•    Displays solid knowledge of course content and materials.
•    Uses Citi Learning North America Consumer (CLNAC) assessment tools to measure and analyze training results and identify gaps in learning; communicates curriculum gaps to Design and Development team.
•    Collaborates with managers to create individualized coaching plans that ensure new hire and incumbent success.
•    Collaborates with key stakeholders to ensure new hire onboarding success.

•    Bachelor degree or equivalent experience
•    Previous training experience preferred
•    Flexible with schedule (days/nights/ability to travel up to 25%) 
•    Strong leadership, collaboration and interpersonal and communication skills
•    Problem solving skills
•    Experience with Microsoft Office applications and virtual learning technology
•    Skilled in performance support methodologies
•    Excellent one-on-one, group presentation and facilitation skills
•    Professional demeanor, detail oriented, and able to interact in various business situations
•    Able to organize and prioritize workload 


Job Family Group:

Human Resources


Job Family:

Talent, Development, Learning & Diversity


Time Type:


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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