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Wholesale Lending Product Manager - SVP (Hybrid)

Job Req ID 23608851 Location(s) Irving, Texas; Tampa, Florida Job Category Product Management and Development
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We are actively seeking an energetic and innovative Sr. Product Manager to join mission to transform how Citi manages Wholesale Credit Risk (WCR).

A new organization named Institutional Credit Management (ICM) was recently formed to transform the way Citi manages the extension of wholesale credit to institutional clients. ICM is a global group focused on re-imaging credit control process, policies, and technology to manage the wholesale lending process end to end. Within ICM we are responsible for building a comprehensive platform that will create a user centric experience that meets the needs across differing business lines, regions, and regulatory demands.

If you are an individual who takes ownership, strives for client and operational excellence, and learns from different perspectives to surpass stakeholder expectations, then this is a unique leadership opportunity for you. This role will work in collaboration with cross-functional and cross-business stakeholders throughout the lifecycle of the initiative. To be successful in this role, the candidate will have previously worked in an agile focused development organization, with experience driving technology change in an iterative manner.  The candidate will be a seasoned user experience design professional who can partner with technology to transform WCR activities in scope for ICM.  

ICM Credit Risk Activities in Scope for Transformation:

  • Originations & Amendments – Transformation of the deal management lifecycle from prospecting through underwriting, credit administration, and booking operations

  • Periodic Assessment and Client Monitoring – Transformation of the credit review processes including Annual Reviews and Problem credit management

  • Portfolio Limit Setting and Management – Transformation of how Citi Manages Limits across Lending and Counter Party Credit products, including implementation of a comprehensive monitoring structure

  • Client Management and Servicing – Transformation of how our clients interact with Citi to execute on their business operation needs, including statements, draws, etc.

  • Core Services – Transformation of the underlying foundation, data, and functional services that support the above business activities (e.g. Financial Spreading, Collateral Management, Covenant Monitoring, etc.)

Key Focuses:

  • Partner with senior stakeholders to develop product strategies for managing wholesale credit risk in a timely, accurate and complete manner

  • Effectively navigate from the strategic to the requirement level, enabling the design team to confidently execute designs informed by user needs

  • Lead a set of product working groups to maintain outcome based roadmaps an sequencing, review progress towards OKRs, and track risk dependencies and issues

  • Conduct design workshops that enable collaboration and conceptual solutions, while serving diverse personas

  • Leverage journey-based design strategies to drive an overall product design process and validate prototypes into production, including visual design and content strategy

  • Drive digital transformation by re-engineering operational business processes, focusing on optimizing target state processes and end to end workflow orchestration with technology empowerment

  • Follows market, industry and client trends to own field and adapts them for application Citi’s products and solutions platforms


  • BA/BS degree in business or technology related field

  • 10+ Years of experience in a front office, middle office, or operational capacity supporting the credit lifecycle execution or related transformation efforts in wholesale lending

  • Experience in managing or leading complex technology change, either as an end user, product manager, or business analyst

  • Familiarity in executing different software development methodologies and project management concepts (e.g., requirements creation, feature identification, and user story writing)

  • Demonstrated ability to translate end user needs into tangible work products that technology engineers can move forward to develop (e.g. Process Flows, Requirements, Design Artifacts, Screen Mock Ups, etc.)

  • Track record of working across multiple stakeholders and collaborating with various technology partners


Job Family Group:

Product Management and Development


Job Family:

Product Development


Time Type:

Full time


Primary Location:

Irving Texas United States


Primary Location Salary Range:

$139,690.00 - $209,530.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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