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VP, Operational Risk - Risk & Control Reference Library Manager

Job Req ID 23614043 Location(s) Irving, Texas; Tampa, Florida; New York, New York Job Category Risk Management
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This new role is part of Risk and Control team supporting the one of the Manager’s Control Assessment (MCA) leads in designing and delivering an enhanced risk and control self-assessment for Citi’s operating businesses and functions.  The role will combine specialist expertise in operational risk management practices and methods along with project management and change skills to organize and co-ordinate a change program across businesses. 

These program activities will include developing the appropriate policies and procedures, designing and building the target operating model for the process and building an infrastructure for maintaining the RCSA across Citi’s franchise.  Program activities will also develop capabilities for controls testing and quality assurance of control frameworks across the end to end businesses.

Core Responsibilities

This global second line of defence role will focus on supporting the lead of Operational Risk and Control Taxonomies to successfully deliver planning, design, build, test and implementation activity focused on transforming with Citi’s Controls Future State Design.

  • Coordinate in Design and implementation of the Control Taxonomy, Control Library, Monitoring Taxonomy and Monitoring Library.
  • Coordinate the design and development in the 2nd line focusing on impacts relating to downstream use cases from the Listed Taxonomies/ Libraries. This includes but not limited to Enterprise (firm-wide) and Standard (business-centric) Content.
  • Prioritize the design and development of preventive controls to guard against risk drivers materializing operational risk events.
  • Identify and develop critical detective and mitigating controls that limit subsequent impact of operational risk events.
  • Drive activities to identify, design, build, test and implement any required firmwide specific guidance and procedure across Citi to ensure robust governance and execution of the control taxonomy and reference control library.
  • Ensuring that there is appropriate review, update, maintenance and approval of latter Taxonomies and Library across the organisation.
  • Coordinate Activities to identify, design, build, test and implement any required firmwide specific guidance and procedure to implement across all business, functions and geographies.
  • Assist in the Development and coordination of delivery of a realistic delivery plans to implement standard risk and control reference data.
  • Develop and implement ongoing analytic reporting of Taxonomies and Reference Library usage. This includes metrics and MI on usage, themes, trends and potential weaknesses.
  • Areas you will have experience in: Operational Risk, Risk Management, RCSA , risk appetite, risk taxonomies, risk assessment, control identification and assessment, MI.
  • Coordinate change management at relevant working groups and accurate/ timely reporting of delivery plan status, including escalations where required.
  • Communicate to the businesses/ functions/ regions on the development of Taxonomies , Libraries tools and practices.
  • Assist in the Coordinating testing, including pilots, across Citi business/ region stakeholder groups.
  • Build and foster meaningful relationships with a wide range of stakeholders internally.
  • Proven ability to deliver to a high standard.
  • Strong analytical skills across MS applications.
  • You have excellent judgement / decision making skills.


  • 6-10 years experience in Operational Risk is a must. Other risk and control disciplines would be a plus – credit, and market.
  • Experience in Internal Audit or Financial Control would be desirable.
  • Expertise in the following is beneficial: Fraud Awareness and Risk Management Legal and Regulatory Compliance, specifically
  • Management of a global operations and a complex environment that includes global teams.
  • Excellent communication skills – verbal & written
  • ·Experienced Operational Risk practitioner with First Line or Second Line experience

    ·Excellent oral and written communications skills

    ·Self-starting with the ability to multitask and prioritize

    ·Ability to work in a team environment, listen and work well with others

    ·Client-focused and open to different ideas/viewpoints

    ·Demonstrated analytical skills with follow-up and problem solving capability

    ·Ability to analyze a process and recommend ways to improve quality, controls, and efficiency


  • Bachelor’s/University degree, Master’s degree preferred


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


Primary Location:

Irving Texas United States


Primary Location Salary Range:

$110,890.00 - $166,340.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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