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VP, Cards Scrum Master

Job Req ID 21373388 Primary Location Irving, Texas; Wilmington, Delaware; Jacksonville, Florida; Atlanta, Georgia; New York, New York; Elk Grove Village, Illinois Job Category Marketing
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The Program Management Ld Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

  • Partners with internal teams to ensure marketing campaigns are designed and executed flawlessly to meet business goals. Engaged in developing campaign schedules, and applying critical thinking to identify and mitigate potential issues. Assesses for impacts to ensure overall campaign integrity.
  • Collaborate with business partners to execute campaigns/initiatives that drive acquisitions growth and greater customer engagement.
  • Make decisions and recommendations based on data.
  • Identify and manage issues to resolution.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 5-10 years of experience in Marketing and retail bank/financial services industry experience.
  • Requires attention to detail, advanced project management skills, good communication and problem-solving skills.
  • Demonstrated organizational skills and ability to manage multiple tasks/projects at once.
  • Creative problem solving and sense of ownership.
  • Solid communication, presentation and project management skills.
  • Ability to work well under tight deadlines in a fast-paced and team-oriented environment.


Education:

  • Bachelor’s/University degree, Master’s degree preferred


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Scrum Master is responsible for leading scrum teams in using Agile methodology and scrum practices. This role is part of the Marketing Operations team in support of US Consumer Marketing at Citi.

The Scrum Master is responsible for working with several teams across the organization to set up the appropriate timeline for campaign execution, ensure that deliverables are being met according to plan and raise any ‘red status’ or risk items to management for awareness. The Scrum Master enlists other members of the working team/management when appropriate to resolve and clarify issues that could impede execution of the marketing campaign.  The Scrum Master relies on experience, judgment, and management guidance to plan and accomplish goals. Responsible for daily standups and weekly meetings including retrospectives to ensure Continuous Improvement.

The role is critical and central in ensuring marketing goals are met. The candidate must be able to multi-task and project manage in a fast paced environment and should be able to effectively manage change while protecting the team from distractions and interferences. Knowledge of workflow tools (Aprimo) and Agile software (Jira), a plus.

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Job Family Group:

Marketing

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Job Family:

Marketing Program Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants must be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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