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The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Trainer Senior

Job Req ID 21406931 Primary Location Irving, Texas; Los Angeles, California; San Francisco, California; New York, New York Job Category Human Resources
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Trainer Senior Job Description

Delivers training based on principles of adult learning using a variety of instructional methods and media appropriate for the proposed learning objectives to predominately exempt populations including advanced level workshops.
•    Delivers product, technical, systems, sales, behavioral and skill-based training in a classroom or virtual environment.
•    Delivers nationally developed curricula in a consistent manner.
•    Partners within Citi Learning North America Consumer to deliver customized learning events. 
•    Manages the learning environment to ensure desired outcomes are achieved including the transfer of learning. 
•    Displays solid knowledge of course content and materials.
•    Uses Citi Learning North America Consumer assessment tools to measure and analyze training results and identify gaps in learning; communicates curriculum gaps to Design and Development team.
•    Collaborates with managers to create individualized coaching plans that ensure new hire and incumbent success.
•    Collaborates with key stakeholders to ensure new hire onboarding success.
•    Facilitates coaching, communication and leadership workshops for exempt population.

•    Bachelor degree or equivalent experience
•    Minimum of 3 – 5 years previous experience in training delivery preferred
•    Previous management experience preferred
•    Flexible with schedule (days/nights/ability to travel up to 50%) 
•    Strong leadership, consultative, negotiation, collaboration, interpersonal and communication skills, with the ability to effectively lead groups and individuals
•    Advanced problem solving skills
•    Experience with Microsoft Office applications and virtual learning technology
•    Skilled in performance support methodologies
•    Exceptional coaching, group presentation and facilitation skills
•    Professional demeanor, detail oriented, and able to interact in various business situations with all levels of the organization
•    Able to organize and prioritize workload 
•    Strong business acumen


Job Family Group:

Human Resources


Job Family:

Talent, Development, Learning & Diversity


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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