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Regulatory and Risk Governance Manager - SVP

Job Req ID 23608000 Location(s) Irving, Texas Job Category Risk Management
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About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

About Our Team:

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citi’s operations and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi’s workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

This position is an integral part of the CTI Regulatory Risk Governance Team within the CTI Risk Management and Governance organization.

In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.

Job Overview:

CTI Regulatory Risk Governance  executes on strategy to deliver effective regulatory oversight and strategic risk and controls programs for the Citi Technology Infrastructure (CTI) and Chief Technology Office (CTO) organizations.  The CTI and CTO organizations manage the following functions: Infrastructure Services, Data Services, Inventory Data and Enterprise Application Services, Public Cloud Services, Mainframe and Host Services, Enterprise Services, End User Computing, Policy Innovation and Enablement Strategy in NAM, EMEA, APAC and LATAM.

This position reports into the CTI Regulatory Risk Governance head and will be responsible for management of the ICRM and CTI engagement for regulatory oversight, enhancement the CTI compliance risk management framework and oversight of the CTI Regulatory Risk Governance Assessment Unit and Controls.  The candidate will work closely with the CTI/ CTO Global Operating Heads delivering senior management reporting to ensure timely and effective communication, planning, risk awareness and results tracking for the CTI and CTO organizations.   The candidate will partner with risk managers to drive regulatory compliance, improve performance and ensure regulatory commitments are met. This person will also partner with ICRM, OTBRC, ORM, CISO, Internal Audit and regulators for the continuous improvement of the CTI and CTO regulatory risk governance control framework.

Responsibilities include but are not limited to:

  • Review and assessment of new and existing regulations impacting CTI and CTO

  • Implementation of new Consent order driven process enhancements

  • Enhancements to the CTI/ CTO regulatory and compliance control framework

  • Establishment of effective global regulatory control processes, KRIs measurements and MCA oversight

  • Timely and effective Senior management reporting to ensure awareness of current risks, remediation progress, new initiatives and key events

  • Oversight of key regulatory and risk reduction programs


  • 7+ years risk management experience supporting technology and risk and controls functions. 

  • 5+ years working in a lead position supporting regulatory, internal or external technology audits.

  • Strong understanding of the Citi regulatory and compliance risk management environment

  • Strong experience leading global programs.

  • Strong understanding of Managers Control Assessment processes

  • Excellent communication, presentation, people management, time management and analytical skills.

  • Demonstrated ability to lead through influence and a keen understanding of business dynamics.

  • Self starter, able to work in a dynamic and fast paced environment where meeting time-sensitive deadlines are essential.

  • Excellent collaboration, influence and negotiation skills.

  • Comfortable in front of senior management.

  • Strong presentation skills;  Proficiency with MS Office Suite.

  • Strong SharePoint, TEAMS, Tableau and Dashboard reporting skills are a plus

  • CISA certification is a plus.


  • Bachelor’s/University degree or equivalent experience


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:

Full time


Primary Location:

Irving Texas United States


Primary Location Salary Range:

$139,690.00 - $209,530.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

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