Compliance Assurance Director – Financial Crimes (AML, Sanctions & AB) – Americas (NAM/LATAM/MEX)
Irving, Texas| Tampa, Florida| O'Fallon, Missouri
Job ID 20233847Overview
Our international footprint will give you access to unique intelligence and decades of experience. And by joining our Anti-Money Laundering team – one of the most international areas at Citi – you will touch every aspect of the company and make critical decisions for our clients, for your career, for every employee, and for the business.
Success Profile
- Analytical
- Detail oriented
- Leadership
- Communicator
- Relationship expertise
- Persuasive
Glassdoor Reviews
Responsibilities
Serves as a senior compliance risk manager for Independent Compliance Risk Management (ICRM)’s Assurance team responsible for assessing compliance risks and controls implemented by the first and second line of defense. Also responsible for performing risk assessments of Citi's compliance risks; performing independent assurance activities (testing and on-going monitoring) to assess the design and effectiveness of key controls designed to address compliance risk; reporting and escalating control issues and any violations of laws or breaches of policy; and validating adequacy of remediation taken to address reported issues.
Responsibilities:
Overseeing the development, implementation, and execution of the compliance testing, continuous assurance, and reporting programs within an assigned region in accordance with Compliance Assurance (CA) Plan.
Directing the planning, execution, and reporting of compliance assurance reviews and compliance and regulatory issue validation activities for a component of a product line or function, or legal entity within an assigned region in accordance with CA Plan.
Managing a team or multiple teams of Compliance professionals. Developing, attracting, and retaining talent; recommending staffing levels required to carry out the unit’s role and responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs.
Assisting in the development of a robust CA Plan to monitor for compliance with rules, laws, and regulations.
Developing a valued interactive program of support and assurance that provides regulators and stakeholders’ insight into compliance trends, themes, issues, and root causes.
Developing a valued interactive program of support and compliance risk management services covering the assessment and reporting of Key Compliance Risks across businesses and products, legal entities and jurisdictions, providing stakeholders with insight and practical solutions to improve the control culture and environment across Citigroup.
Defining resource requirements and budgets for CA projects.
Serving as an assurance owner for complex reviews, analyze report findings, and recommend appropriate interventions where needed.
Identifying and evaluating emerging risks and present findings to CA function leadership.
Analysing and providing credible challenges to team’s assessment of the control environment (of relevant assessment units), including Manager’s Control Assessments (MCA), Internal Audit Assessments (and related control metrics such as Issues Being Actioned by Management (IBAM), on-time remediation, Reopens, and MCA effectiveness), Regulatory Issues (and its metrics), Compliance Assurance Results, and Legal Matters.
Communicate as required with local/regional and US regulators on related AML, Sanctions and AB&C matters.
Participating in discussions with the firm’s regulators in connection with inquiries, inspections, and exams.
Participating in the development and enhancement of the CA Methodology and Standards for auditing, testing, and reporting with compliance risk focus.
Providing regulator briefings as necessary and insight to the State of Compliance Report on a quarterly basis to the Audit Committees of Citigroup and Citibank.
Additional duties as assigned.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
Extensive global compliance and audit related experience, and strong knowledge of business processes and IT technologies utilized in the Financial Services Industry
Possess strong project management, budgeting, and interpersonal skills, makes sound decisions, and exhibit initiative and intuitive thinking
Executive presence and a reputation for building strong relationships with stakeholders and leading teams, both direct reports and in peer/influence models. Effectiveness in working within a large scale and complex matrix organization is essential
Solid understanding of rules, laws, and regulations, and specific regulatory requirements impacting financial services and [insert product, function, legal entity or regional nature of role as required]
Solid understanding of the AML, Sanctions and AB&C regulations related to the region/locally.
In depth knowledge of the BSA AML standards.
Proven experience in leading transformational change, in influencing geographically dispersed teams of world-class professionals and in implementation of cost effective and technology enabled innovative solutions in compliance monitoring, testing, and reporting
Effective negotiation skills, a proactive and “no surprises” approach in communicating issues, and strength in sustaining independent views.
Excellent communication skills in interacting with non-executives, executive management, regulators, and across a number of business lines and control functions
Effective persuasion skills, the ability to work effectively at the highest levels of the organization, and networking and influencing skills. This person will be comfortable acting as an agent for positive change with agility and flexibility
Proven track record in preparing and presenting formal written reports to Audit Committee, Compliance Committee, Board of Directors, and C-Suite Management.
Willingness to travel domestically and internationally
Highly motivated, strong attention to detail, team oriented, organized
Strong communication and interpersonal skills; strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Experience in the design and implementation of Compliance programs
Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders
Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses
Experience with and previous exposure to internal or external control functions and regulators (incl. the US)
Ability to challenge business management and escalate issues when appropriate
Strong track record of effectively assessing and managing competing priorities
Experience managing diverse teams, and comfort navigating complex, highly-matrixed organizations
Comfortable acting as an agent for positive change with agility and flexibility
Subject matter expertise in area of focus
Education:
Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; extensive experience in area of focus; previous experience managing a diverse staff; Advanced degree preferred
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Job Family Group:
Compliance and Control-------------------------------------------------
Job Family:
Assurance------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Employee Spotlight
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A Day in the Life at Anti-Money Laundering: Naomi Ferdinand
Interested in learning more about working in Anti-Money Laundering at the world's most global bank? Hear from our employees as they share their stories and insights.
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A Day in the Life at Anti-Money Laundering: Rose Sayre
Interested in learning more about working in Anti-Money Laundering at the world's most global bank? Hear from our employees as they share their stories and insights.
Success Stories
Get inspired and hear what employees who started their careers in AML have to say about Citi
How did you begin a career in Compliance/AML?
I fell into AML when I was working for another financial institution as a support person for a Relationship Manager, which included KYC support. Very quickly the KYC/AML component took over the role, and I decided to develop my expertise in AML by obtaining formal AML qualifications (ACAMS, AFMA AML/CTF diploma).
What does your day-to-day job entail and what do you like most about it?
There is a lot of variety as I have an advisory role, which essentially means that I provide advice to the business on ML/TF/sanctions risks in connection to what they do. We sit on many governance meetings held by various business lines, and also have business meetings on a specific client or product where AML oversight is required. Our function also reviews a lot of documents, including KYC escalations, policies, and procedural documents, and any exception to these must be approved by our team.
What do you enjoy most about your role?
I really enjoy the variety in the role and the fact we have so many internal stakeholders. There are lots of opportunities to learn about banking products and operations.
What skill set does someone working in this kind of area need?
Technical knowledge of the AML regulatory and risks environment and understanding how payments/banking products work is essential. Good analytical and writing skills are also important, as we write and review a lot of data and documents. I find it valuable to be inquisitive – part of our job is to ask a lot of questions to understand what you are being asked to provide advice on. Finally, creating positive relationships with stakeholders is beneficial, as we need to engage, challenge, and develop a sense of trust with the business to achieve a true partnership.
What advice would you give to someone looking to break into a career in AML?
The AML sector is a competitive one, as it is in high demand as more focus is placed on AML compliance. Having AML-related qualifications such as the ACAMS certification, qualifications in financial crimes or AML helps.
Where can a career at Citi take you?
As Citi is global bank, it is possible to transfer to other roles in our regional hubs or even at global head office in the US!
What makes Citi a good place to work?
What I like about working at Citi is the fast-paced environment; there is always something going on. Citi offers me flexibility and is supportive of my work-life balance. I also like the little perks such as company discounts and the free gym!
Nuri
Operational Risk Manager/ AML M&I Managers Control Assessment (MCA) Program Lead
Tenure at Citi: 7 years
How does your role/department impact the larger organization?
My department is responsible for governance of the Managers Control Assessment process for all AML monitoring and investigations functions, which is the medium mechanism for the company to execute their controls. Our coverage is global.
How did you begin a career in Compliance/AML?
I started as an AML analyst. I am native Turkish and, at that time, CSC Poland was looking for Turkish speakers for a migration on AML monitoring from Turkey to Poland.
What does your day-to-day job entail and what do you like most about it?
My current position is a self-contributor role. On my day-to-day work, I need to ensure that all required reports are generated on time and shared with the senior management. Since our program is the main control program within Citi, it is critical that reports are produced correctly and delivered in timely manner.
What do you enjoy most about your role?
I like to speak with different people all around the globe. Moreover, my role allows me to have insight into all processes in functions supported by us. The exposure to the whole AML environment gives me a helicopter view of the AML Department. At the same time I have the opportunity to see the details of all teams and processes, which allows me to gain a greater knowledge and perspective on AML in Citi.
What skill set does someone working in this kind of area need?
You need to have analytical skills. You need to be open and have a transparent approach. Since you are going to be in contact with several people all around the globe, you need to be patient. It would be beneficial to be self-initiator and persistent. Sense of ownership is valuable as well; any idea, even the best, can be forgotten if not driven with confidence.
What advice would you give to someone looking to break into a career in AML?
Be focused, be analytical, be innovative, and continue challenging during your investigations. Own your initiatives and don’t limit yourself. Try to understand and learn more about the organization while improving your network among different departments.
Where can a career at Citi take you?
I want to give an example here to show you the scale of the opportunity. My Belarusian direct report moved to Poland to study and then got employed by Citi as an AML analyst. He moved forward in his career and he got a position in the AML Quality Assurance team. He was sent to Geneva for 3 months assignment to support the process. He was very successful, hence was offered a position there. That meant he was to be the very first QA team member there. After two successful years in that position, he moved to a compliance role with a promotion.
What makes Citi a good place to work?
Citi is good place to work due to several reasons. It is truly a multi-cultural organization. Regardless of your position, you are always in touch with people from all around the world. That leads us to the second reason. Citi is truly a global organization, having locations and branches in many countries. Having those two major properties, Citi is one of the best employers, offering almost limitless development opportunities to its employees.
This is just a small example from the huge Citi world; therefore, Citi is not only a good, but a great place to work!
Do you take part in any volunteering, special programs, or leadership development opportunities and/or participate in any Employee Networks?
It is pivotal and highly encouraged to any Citi employee to be active and use opportunities provided by Citi. Personally, I have actively participated in the volunteering week for the last 5 years. I had the chance to attend several self-development courses and special programs.
I have completed many Citi course trainings offered to me. I was also selected in 2016 to participate in I Lead – AVP program, which is a special curriculum for high-performance AVPs from various business functions who are gathered and given assignments to real applicability projects with the task of proposing solutions.
I co-chair Citi Pride Network for CSC Poland. At the moment of filling this questionnaire, our network is still under establishment, but surely not for much longer! I also take active roles in Poland disABILITY and Poland Multicultural employee networks.
I graduated Management in Warsaw School of Economics (specialization, Human Resources Management) with a master’s degree. In 2016, I obtained ICA International Advanced Certificate in AML issued by International Compliance Association.
How does your role/department impact the larger organization?
My department is responsible for transaction monitoring. Our main responsibility is to mitigate the risk of laundering money and terrorist financing.
How did you begin a career in Compliance/AML?
Before I joined Citi, I read a lot about the global issue of money laundering and I decided to continue my career in this area. Additionally, I met a person who recommended Citi as a great employer. When I noticed that Citi in Poland has AML department, the choice was simpler.
What does your day-to-day job entail and what do you like most about it?
I am responsible for six teams that monitor transaction for GCB clients in NAM. The thing I like most is the cooperation with people and looking for improvements in current process.
What do you enjoy most about your role?
As I mentioned earlier, contact with people and looking for improvements. Additionally, I like that each day there are new challenges; therefore, my work is never boring.
What skill set does someone working in this kind of area need?
Ability to manage and develop people.
What advice would you give to someone looking to break into a career in AML?
Even if you don’t have experience in AML, don’t be afraid – apply! We will teach you how to be a great expert in AML.
Where can a career at Citi take you?
Sky is the limit. In AML, you have a chance to learn many things from AML process by reporting to managing people. Everything depends on you how you want to use this knowledge.
What makes Citi a good place to work?
Atmosphere, open-minded people, many opportunities to develop, and many interesting challenges every day.
How does your role/department impact the larger organization?
My team provides long-term trend analysis to support improvements to the overall AML monitoring program. This impacts Citi as a whole by ensuring we meet our regulatory and stakeholder commitments to have a robust, efficient AML program.
How did you begin a career in Compliance/AML?
Prior to working in AML I had worked in mortgage documentation review and check fraud monitoring. Due to my experience in risk management and my technical skills, I was hired to the production support team for AML.
What does your day-to-day job entail and what do you like most about it?
My day is usually split between preparing analyses for presentation and meeting with senior management/compliance officers to share our findings.
What do you enjoy most about your role?
There’s always something new to learn in AML.
What skill set does someone working in this kind of area need?
Since my role is focused on data manipulation and presentation, a strong skill set in SQL, SAS, Excel, PowerPoint, and other manipulation and presentation tools is necessary.
As far as soft skills, being self-motivated, good organization skills, and an inquisitive mind.
Where can a career at Citi/AML take you?
Anywhere! There are tons of opportunity across Citi’s many offices and lines of business.
What makes Citi a good place to work?
Citi has a great culture that emphasizes work-life balance and a wide range of opportunities for personal growth.
Benefits
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