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Career Opportunity

Assistant General Counsel - Servicing and Operations/Cards

Locations: Irving, Texas, Wilmington, Delaware, Jacksonville, Florida, Tampa, Florida, Elk Grove Village, Illinois, O'Fallon, Missouri, New York, New York Job Function: Legal Employee Status: Regular Job ID: 20202831

The attorney in this role will provide legal support to the Citi Cards business of Citigroup, supporting Performing Servicing and Operations.  This attorney will be part of a legal team, consisting of three servicing and operations attorneys,  working directly with business management and functional partners in the support of legal and regulatory change management, external regulatory exams, internal compliance reviews and audits, fair lending, complaints, customer service and all aspects of performing servicing and operations involving Citi’s credit card products.


Qualified candidates will have significant experience in federal and state consumer credit laws and regulations, including the open-end credit provisions of Truth-in-Lending/Regulation Z, the Equal Credit Opportunity Act/Regulation B, the Fair Credit Reporting Act/Regulation V, Electronic Funds Transfers/Regulation E, and UDAAP.  This includes providing legal advice and counsel in connection with the following functions and activities:

  • Credit card account performing servicing and operations
  • Review of consumer disclosures
  • Transaction services, including billing statements, payment processing, and customer service and related operations
  • Issue identification, escalation and remediation
  • Policy and procedure review
  • Credit bureau reporting
  • Card Fraud Prevention  / Identity Theft
  • Third party and vendor contracting
  • Card member complaints
  • Call Recording / Monitoring
  • Americans with Disabilities / Vulnerable Adult Abuse
  • Data Privacy and Security/ State Biometrics Laws

Candidate must have:

•     A Juris Doctor degree

•     A license in good standing to practice law in at least one state

•     A preference of 7 years, but a minimum of 5 years of relevant legal experience in financial services

•     Excellent interpersonal and communication skills

Position Location:Irving, TX

Wilmington, DE

Elk Grove Village, IL

O’Fallon, MO

New York, NY

Other Citi Centralized Locations


Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - US


Time Type :


Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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