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Business Risk Senior Analyst - Reporting & Presentations

Job Req ID 21390120 Primary Location Heredia, Costa Rica Job Category Risk Management
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The Business Risk Senior Analyst accomplishes results and integrates subject matter and industry expertise in resource management. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of results of an area. Involved in short-term planning resource planning.


  • Management of high volume of data, including the development and maintenance of multiple reports.
  • Development of impactful presentations to seniors.
  • Accomplishes results through the management of professional team(s) and department(s).
  • Contributes to standards around which others will operate.
  • Drives a strong risk and control culture; ensuring timely compliance with attestations, employee entitlement review cycles (EERS), etc.
  • Support with the entitlement review processes and execution, systems oversight, documentation management and reporting.
  • Reviews escalations of dashboard deviations for entitlement reviews (EERS), Employee Due Diligence reviews.
  • Contributes to the management of the headcount and ensure compliance with policies
  • Compile and analyze all headcount reporting data/trends and provide weekly/monthly reporting to senior management in fast turnaround timelines
  • Develop useful headcount reporting to senior management
  • Ensure that established guidelines/policies are adhered to and updated as necessary
  • Responsible for establishing strong working relationships with Staffing Office, Procurement, Information Security, Continuity of Business, as well as other Business/Operations/Infrastructure Risk Management teams.
  • Identifying opportunities for improvement in key processes, driving strategic initiatives and implementing enhancements, managing technical projects including analysis and project tracking;
  • Contribute to the implementation and management of reporting structures and metrics used for exception tracking, management oversight, process effectiveness & performance
  • Maintaining, creating/updating process documentation
  • Perform Managers Control Assessment (MCA) testing.
  • Support consistent ongoing application of controls and monitoring across businesses with integration into MCA framework (Manager Control Assessments) and Citi Risk & Control (CRC) platform
  • Facilitate and coordinate risk monitoring and mitigation, Testing, Risk Analysis, and Maintenance to ensure an effective MCA for the business
  • Identify the need for and develops new and improved procedures and process control manuals.
  • Ensures effective management of initiatives and projects.
  • Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function.
  • Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.
  • Partners with the team on all new or modified processes to review through the appropriate governance routines and launch with adequate controls which can be monitored and reported.
  • Actively focus on process improvement, creating efficiencies, and ensuring proactive approach and partnership to audit management
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


  • Advance knowledge of Excel, Visio, PowerPoint and SharePoint is a must.
  • Knowledge of data mining, including the use of excel and other reporting tools is a must.
  • Knowledge on creating impactful meeting materials, delivering of presentations is a must.
  • Knowledge of Tableau reporting or Power BI is a plus.
  • 2-3 years’ experience in risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls.
  • Knowledge of other risk areas
  • Knowledge on Manager Control Assessments and Citi Risk & Control (CRC) platform is a plus.
  • Demonstrates knowledge of in-scope business and product areas
  • Project management and governance experience with demonstrated ability to achieve and exceed critical milestones is a plus.
  • Must have outstanding English written and verbal communication, and influencing skills, as this resource will work with senior leaders, and audit partners on a regular basis.
  • Ability to foster working relationships with other leaders across multiple lines of business and with support organizations, including auditors and regulators.
  • Demonstrated judgement and critical thinking skills.


  • Bachelor’s/University degree or equivalent experience.


Job Family Group:

Risk Management


Job Family:

Business Risk & Controls


Time Type:


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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