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Finance Transformation - Process Engineer (AVP - C12)

Job Req ID 22450841 Primary Location Heredia, Costa Rica Job Category Business Strategy, Management & Administration
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The Intermediate Process Engineer is a seasoned professional role. The Process Engineer is as a crucial role of the Finance Transformation Office’s PMO Office, which is led by Program Leads overseeing the entire Finance Transformation Office programs. The Process Engineer will be situated with a cohort of other process engineers with specializations in Books & Records and Reporting Processes for the Controllers Organization. This role will support the PMO office which manages, and coordinates work across key pillars of the transformation program including: culture, risk and controls, architecture and technology, data, and communication. With consideration for the range of activities occurring under the FTO umbrella, the Process Engineers will work to standardize, transform and automate processes through the transformation initiative working closely with stakeholders from Controllers organization, Business Simplification Group, FRSS, Finance Innovation Lab, FTO Agile, Technology and other teams across various functions and geographies.


  • Perform complex end-to-end current state assessment for Consent Order and strategic projects for Finance and Controllers transformation.
  • Transform processes in scope using solutions and methods from best-in-class process flows, KPIs as appropriate to measure performance and achieve target state.
  • Identify potential strategic initiatives and business transformational opportunities, analyze them to determine financial and strategic impact
  • Develop tools and solutions for process redesign and improvements, document process maps for target state, and support workstreams and GPOs in implementation of high quality processes that can be appropriately standardized and prioritized across geos and businesses; enhance controls in designed processes
  • Collaborate with other process engineers and relevant Citi functions to assess improvement, digital and automation solutions
  • Lead presentation to the Global Program/Project Steering Groups to inform about benefit analysis status/outcomes and propose improvement recommendations.
  • Take a leadership role in creating and driving solutions for continuous improvement.
  • Performs other duties and functions as assigned.


  • 4-7 years of experience in financial analysis and/or re-engineering projects.
  • Minimum 2 years of experience in Controllers related activities, including Product Control, Close and Books & Records processes.
  • In-depth understanding of how Finance and FRSS areas collectively integrate within the sub-function.
  • Great analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources.
  • Strong communication and diplomacy skills are required.
  • Process oriented; able to analyze current processes, suggest and define improvements, to analyze raw data and draw conclusions.
  • Comfortable working in an ambiguous environment with minimal or offsite supervision.
  • Excellent interpersonal skills, problem solving, team work and analytical skills.
  • Ability to multitask in a high pressure environment and work under tight deadlines.
  • Highly collaborative, team orientated and a strong consensus builder.
  • Excellent presentation skills and Power Point use.
  • Excellent analytical skills including Excel use.
  • Must be a self-starter with the ability to set high standards of deliverables.
  • Highly developed attention to detail.


  • Bachelor’s/University degree or equivalent experience


Job Family Group:

Business Strategy, Management & Administration


Job Family:

Business Process Re-Engineering


Time Type:

Full time


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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