Skip to main content



The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Trade Operations Officer

Job Req ID 21316496 Primary Location Vietnam; Hanoi, Vietnam Job Category Operations - Transaction Services
Apply Now

This is an intermediate level role responsible for executing complex transactions and participating in complex processes in coordination with the Transaction Services team. The overall objective is to act as a subject matter expert while processing all regular transfers, payments, trade transactions.


  • Ensure the timely and accurate processing of all Trade related products such as Import/Export Letters of Credit, Import/Export Bills, Import/Export-related financing, Documentary collection services, Supplier Financing and Guarantee.
  • Pre-processing (check docs & prepare instruction) and scan mentioned trade transactions instruction and required documents to RPC for processing.
  • Receive/deliver documents (Guarantee, import bill, export bill, L/C’s, loan application) from /to customers via counter or fax machine.
  • Perform signature verification.
  • Providing technical supports to all clients (advise LC terms and conditions, help out LC application and other application fill-in,      export documents preparation, etc..)
  • Prepare report to FINCON, State bank
  • Communicate with RPC via email/phone for daily transactions and enquires
  • Provide leadership in the identifications, development, implementation, and review of productivity projects that will result in cost effectiveness and savings.
  • Other tasks assigned by Unit Head


  • Good knowledge of Trade products and rules (UCP600, ISBP, ISP)
  • Must be computer literate (knowledge of Windows-based programs such Ms Word and Ms Excel required)
  • Must possess excellent interpersonal, oral and written communication skills; must be able to work well under pressure
  • Must be faithful, flexible, meticulous and attentive to details; strong organization, matured and administration/leadership skills
  • Must be self-motivated and pro-active; hard-working and responsible
  • Strong verbal and written communication skills in both English and Vietnamese


  • 2-3 years proven track record in operations of trade services and trade finance (in a bank or at a major MNC non-bank is preferred)
  • College Degree (in Banking, Finance, Economics or Accounting)

Personal Attributes:

  • Professional disposition and customer-focused attitude towards both internal and external customers. 
  • Strong interpersonal skills, persuasive and articulate personality
  • Tenacious and take pride in getting the job done the right way the first time. 
  • Good team skills
  • Maturity, credibility, energy and enthusiasm

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Operations - Transaction Services


Job Family:

Cash Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs