Skip to main content



The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Credit Representative - Start/Train from home - Gray, TN

Job Req ID 20240765 Primary Location Gray, Tennessee Job Category Operations - Services
Apply Now

The health and safety of our colleagues and their families, as well as our clients, potential candidates, and the communities we serve, are of the utmost importance.  Due to the COVID-19 situation, this role will temporarily be performed remotely.   The successful candidate will train and work from home until such time as it is determined that the role will move back into the Gray,TN work site full-time. Must live within 50 miles of Gray, TN Citi location.

The Credit Maintenance Specialist is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies.


  • Provide assistance to a variety of products / services
  • Assist on assignments of moderate complexity under general supervision
  • Assist on a wide range of specialized administrative/technical tasks
  • Exchange moderately complex information with others
  • Evaluate and select solutions in order to complete limited complexity assignments
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 1 year of relevant experience
  • Basic knowledge of the organization and its policies
  • Demonstrated technical and administrative knowledge
  • Consistently demonstrates clear and concise written and verbal communication as well as listening skills


  • High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Shifts will require nights and weekends

Shifts will require a set Saturday or Sunday or both Saturday and Sunday

Shift start times will be mid-day or later

Hours of Operation:

6am to 1am Eastern Monday-Saturday
7am to 1am Eastern Sunday


Job Family Group:

Operations - Services


Job Family:

Credit Maintenance


Time Type:


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs