Skip to main content


Operations Risk and Control Oversight Line Control VP Officer - Markets Operations- HYBRID

Job Req ID 22576867 Location(s) Getzville, New York Job Category Risk Management
Apply Now

The goal of the Operations Line Control Oversight team is to develop and maintain a

comprehensive process to proactively identify and reduce operational risk. As a senior

member of the Markets Operations Line Control team, the incumbent will be responsible for

developing and maintaining comprehensive processes to identify and reduce operational

risk; their main focus will be on the Middle Office Operations teams. Risk areas include but are not limited to BAU Operational process,

Regulatory requirements, Internal Policy adherence, New Business initiatives, Issue &

Corrective Action Plan Management and Internal & External Audit exam participation.

Partnering with operations line staff, this role will be responsible for assisting in the

proactive management of operating risk and remediation of control issues. This requires

coordination across numerous internal operations teams, as well as various other support

and control groups within the 2nd and 3rd lines of defence within the organisation.


● Point of contact Middle Office Operations staff for Control related activities

Overseeing and coordinating Regional Control related initiatives in partnership with Senior Operations


● Proactive review of Middle Office Operations related control processes and

reporting Participate in evaluating critical; Strategic and Tactical Change; Policy and Process updates;

Regulatory requirements etc.

● Support and interface to Internal and External Control organisations (Internal/external audit, Regulatory,

ORM, Compliance, Finance etc.)

● Management and oversight of Corrective Action Plans (CAPs) ensuring Issues are sufficiently remediated

● Complete detailed reviews of Operational Risk Events ensuring lessons learned are shared across

applicable business lines.


Significant experience in Operational Processing/ Risk/Compliance/Audit or other risk and control


● Willingness to question/challenge existing processes and ensure a satisfactory outcome

● Teamwork skills in working with diverse Line Control officers across region

● Proficient in metrics/Key Risk Indicators (KRI) assessment and reporting

● Strong organizational skills with the ability to multi-task

● Ability to work under pressure managing tight deadlines and/or unexpected changes

Excellent communication and relationship skills across all management levels especially

Senior Operations Management

● Analytical with great attention to detail and strong problem solving skills

● Knowledge and experience working within ICG Operations


Bachelor’s/University degree

Exceptional candidates who do not meet these criteria may be considered for the role provided they have

the necessary skills and



Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


Primary Location:

Getzville New York United States


Primary Location Salary Range:

$88,920.00 - $133,390.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 220,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 95 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs