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MCA Reporting and Analytics Tableau Testing Lead, AVP

Job Req ID 22515633 Primary Location Getzville, New York; Tampa, Florida Job Category Risk Management
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This new role is part of Risk and Control team supporting the one of the MCA / Control Framework leads in designing and delivering an enhanced risk and control self-assessment for Citi’s operating businesses and functions.  The role will combine specialist expertise in operational risk management practices and methods along with project management and change skills to organize and co-ordinate a change program across businesses. 

These program activities will include developing the appropriate policies and procedures, designing and building the target operating model for the process and building an infrastructure for maintaining the RCSA across Citi’s franchise.  Program activities will also developing capabilities for controls testing and quality assurance of control frameworks across the end to end businesses.


  • Responsible for managing and supporting MCA workstreams and control programmes for the organization including including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
  • Responsible for organizing working groups as needed to design and deliver critical elements of the end state architecture
  • Works closely with business partners on findings and makes recommendations on improving practices.
  • Work with colleagues across other elements of the program to design a cohesive end to end framework.
  • Develops procedural implementation and change management process to ensure proper governance and controls exist.
  • Leverages data to examine impacts of framework proposed changes onto businesses and functions
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Leadership role in User Acceptance Testing (UAT). Design test cases, stage data from the Citi Risk and Controls system, & create validation files in Tableau.

Qualifications & skills:

  • 6-10 years relevant work experience in Operational Risk (First Line or Second Line experience)
  • Consistently demonstrates clear and concise written and verbal communication skill
  • Effective organizational influencing skills required. 
  • Demonstrated ability to lead global team efforts
  • Ability to see the big pictures with high attention to critical details
  • Demonstrated analytical skills with follow-up and problem-solving capability
  • Experience with Tableau, Microsoft Excel, UAT Testing, & Agile Methodology


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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