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ICM Underwriting (ICM-UW) Senior Business Analyst

Job Req ID 22562250 Location(s) Getzville, New York; Tampa, Florida; Irving, Texas Job Category Business Strategy, Management & Administration
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Citi continues to enhance its business control and governance framework by building out Institutional Credit Management (ICM), a new function in the 1st Line of Defense, to house and consistently manage credit risk activities performed across its Institutional Client Group organization. ICM’s objective is to provide integrated “end-to-end” credit underwriting, identification, measurement, management, and monitoring for wholesale credit risk across the enterprise.  Within ICM, the Credit Underwriting function (ICM-UW) provides analysis, greenlight, underwriting, first-line-of-defense credit approval and subsequent credit monitoring across all ICG wholesale credit businesses including Banking, Capital Markets, and Advisory (BCMA), Global Structured Products, Financings, and Securitizations (GSP-F&S), Treasury & Trade Services (TTS), Markets, and Securities Services (MSS).  Within ICM-UW, the CAO organization is designed to lead and manage the operational and governance functions to design, execute, monitor, and govern the global credit underwriting strategy across ICM-UW including Training, Staffing, Communications, Governance, and Controls.

This role will report to the ICM-UW CAO Office supporting Training, Staffing, and Communications (TSC).

Key Responsibilities: 

  • Manage monthly, quarterly, semi-annually, and ad hoc reporting processes related to training, hiring, and staff development
  • Review monthly training and staffing statistics and provide updates to ICM-UW TSC Team Leads and/or the Global Head of Training, Staffing, and Communications
  • Prepare regional reports and presentations as needed
  • Coordinate and complete all assigned projects related to training, hiring, and staff development
  • In partnership with team members, support ICM-UW CAO Office, Portfolio Managers, and Team Leads on regional recruitment efforts, staffing needs, and/or communications requests as needed
  • Support ICM-UW Voice of the Employee (VOE) initiatives
  • Ensure ongoing and timely completion of tasks to all stakeholders across ICM-UW to sustain a strong control culture and an unwavering commitment to excellence in execution

Key Competencies:

  • Ability to establish and maintain a strong understanding of all relevant processes and procedures related to covered portfolios
  • Understanding of applicable policies and procedures with the ability to execute change seamlessly
  • Familiarity of Citi´s systems and operational infrastructure
  • Experience in preparing presentations for senior and executive level management
  • Experience working with supported training applications and tools such as Degreed, Learning Management Systems, and staffing capacity models.
  • Strong interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
  • Proactive problem-solver; able to look at tasks from a broader lens in order to recommend creative solutions
  • Willingness and ability to work flexibly across regions and time zones as needed to support ad hoc requests from senior and executive management
  • Ability to work in a rapidly changing, complex, and fast-paced environment
  • Capable of adhering to tight deadlines
  • Ability and willingness to work under pressure and manage time and priorities effectively
  • Ability to manage assigned tasks thru ambiguity and make decisions and take action with less than perfect, or evolving information
  • Strong written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

Experience and Qualifications:

  • Minimum of 2 years of relevant work experience in a Finance, Risk Management, Operations, Underwriting, Human Resources, or Project Management function. Prior Credit Risk experience preferred, but not required.
  • Action-oriented and able to manage multiple tasks simultaneously and shift focus as needed as priorities change
  • Microsoft Office experience (Word, Excel, and PowerPoint) skills
  • Language skills in addition to English preferred but not required (e.g. Spanish, Portuguese, or Chinese)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


    Job Family Group:

    Business Strategy, Management & Administration


    Job Family:

    Business Administration


    Time Type:

    Full time


    Primary Location:

    Getzville New York United States


    Primary Location Salary Range:

    $56,820.00 - $79,280.00


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    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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    Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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