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COVID-19:

The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

Cash and Trade Proc Rep 2 - Weekend Shift

Job Req ID 22489518 Primary Location Getzville, New York Job Category Operations - Transaction Services
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Business Overview:

The Public Sector Lockbox business is a multi-shift, 363 days-per-year operational unit which provides a variety of services to government clients to assist them in managing their receivables and sensitive documents.  The core function of this business in Getzville is Data Entry.  A successful candidate must be able to work weekends/holidays, additional hours as required and successfully complete the government-required background check.  The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned as necessitated by business demands.

Responsibilities:

  • As a critical member of the operations team, accountable for meeting or exceeding quality and productivity standards in all data entry functions including the auditing of those functions
  • Demonstrate high level of focus and attention to detail, ensuring strong quality and minimizing rework
  • Readily and positively adapts to changes in deadlines and changes in daily work assignments
  • Expected to escalate observed issues timely and appropriately
  • Proactively identify opportunities for process improvements yielding increased productivity and efficiency for the operation
  • Professionally interact and positively collaborate with team members, peers and managers across shifts to ensure client timelines and quality requirements are met
  • Assist with staff education as needed
  • Operate within a highly regulated, high security environment; adhere to all departmental and corporate policies and procedures, dress code, client requirements and compliance guidelines
  • Accept feedback in a constructive manner
  • Actively engage in cross-site, cross--shift committees and initiatives
  • Actively contribute to a positive team environment and culture
  • Embrace change and support business directives
  • Treat everyone with dignity and respect
  • Adhere to Citi Values and Code of Conduct
  • Other duties to support the business as needed

Qualifications:

  • Demonstrated history of strong interpersonal skills and positive peer engagement experience in a diverse environment
  • Ability to work in a fast-paced team-oriented operation with strict deadlines and service levels
  • Flexible and adaptable, able to multi-task and prioritize in a high paced processing environment with strict deadlines and service levels
  • Demonstrated history of working well within a team environment, working towards a common goal requiring respectful communication and teamwork
  • Excellent attention to detail, targeting straight-through-processing
  • General PC Proficiency; including MS Office and Lockbox Applications
  • Public Sector Lockbox operations experience preferred
  • Excellent written and verbal communication skills
  • Self-motivated with strong time management skills
  • Highly motivated and execution driven
  • Able to work a flexible schedule to accommodate weekends/holidays and additional hours as required
  • Prior Lockbox, payment processing, banking experience or operations experience preferred
  • Strong data entry skills
  • Manual dexterity required, all tasks are repetitive
  • U.S. Citizenship or Permanent Residency (green card) is a prerequisite for this position
  • Must be able to speak/write/understand English
  • Must pass an extensive background check including criminal, credit and drug (renewed every 5 years)
  • High School diploma or GED required

Qualifications:

  • Successful candidate must be able to successfully complete the Background and Treasury File process
  • U.S. Citizenship or Permanent Residency (green card) is a prerequisite for this position
  • High school diploma or equivalent required
  • Basic MS Office skills
  • Must be able to meet data entry productivity and quality goals
  • Must have strong attention to detail and solid organizational skills
  • Ability to work independently while also being a team member
  • Ability to respond under pressure and multi-task
  • Ability to work overtime and flexible work hours based upon business needs
  • Excellent attendance required

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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