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Cash & Trade Proc Assoc Analyst 2 Mon-Fri 10AM-7PM (Hybrid)

Job Req ID 23633606 Location(s) Getzville, New York Job Type Hybrid Job Category Operations - Transaction Services
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The Cash & Trade Proc Assoc Analyst 2 is an entry level role responsible for assisting with any projects and initiatives related to cash management and transaction services.

This position specifically is for a Client Operations Specialist- supporting the Global Payment Operations. The Client Operations Specialist receives and completes an analysis of various inquiries related to wire processing. This role will include handling various types of escalations and inquires received via email, as they relate to end to end payment flow for funds transfer wire processing. This role will also support the reconfirmation process of a specific subset of wires processed via Citibank, NY.


  • Customer service for internal service teams and business partners across the globe

  • Adept at working in high pressure scenarios and delivering consistent results

  • Ability to multitask, prioritize, and exercise exceptional time management skills

  • Flexibility and initiative in supporting multiple functions within the space

  • Ability to work independently while also maintaining awareness of larger team needs

  • Develop practical knowledge of industry practices and standards

  • Ability to develop and maintain strong working relationships across teams within the department

  • Perform according to compliance standards and departmental procedures to minimize losses

  • This role requires working some US holidays to cover international responsibilities specific to our team and functions

  • Knowledge of Citi’s infrastructure, payment flows and SWIFT is advantageous

  • Assist with operational processes and process improvements

  • Ensure transactions or processes are executed correctly and are compliant with internal policies and controls

  • Cross-train for various internal roles within the department, and provide back-up coverage for those roles as needed

  • Perform all required tasks within established procedures and controls to minimize losses


  • 0-2 years of relevant experience preferred

  • Demonstrated cash and trade operations experience & knowledge

  • Effective verbal and written communication skills

  • Exhibits excellent attention to detail and problem solving abilities

  • *Schedule 10:00 AM – 7:00 PM


  • Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:

Operations - Transaction Services


Job Family:

Cash Management


Time Type:

Full time


Primary Location:

Getzville New York United States


Primary Location Salary Range:

$45,670.00 - $59,880.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

View the Pay Transparency Posting

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