AVP - Cash and Trade Processing Manager (Sanctions)(Hyrbrid)

The Cash & Trade Proc Mgr. is an intermediate level role responsible for ensuring transactions are processed accurately and is responsible for reviewing and researching funds transfers that contain potential matches to government sanctions or internal watch lists. The overall objective is to manage a Cash and Trade Operations team, apply in-depth disciplinary knowledge to reach solutions, and ensure deliverables are completed efficiently and accurately.

Responsibilities:

• Review service quality, production systems, and client reporting within cash and trade operations

• Compile and maintain metrics on the team for overall productivity, and document periods of frequent inactivity with request for rationale

• Assist with quality assurance reviews

• Supply monthly scorecards to your directs and hold monthly one-on-one meetings to gauge progress against productivity standards
• Hold bi-weekly/monthly team meetings to cover updates, changes, and other notable information

• Analyze complex and variable issues and ensure team deliverables meet performance and quality expectations

• Manage performance, identify areas of development/training and make recommendations for promotions, terminations, hiring, etc. of team
• Manage team schedule/calendar and outage/vacation requests in accordance with acceptable thresholds
• Execute all assigned daily/weekly/monthly peer group tasks, and any ad-hoc requests

• Provide consistent coaching and objective feedback through training in support of ongoing team development to further understanding of the processes

• Actively share information and knowledge with employees not familiar with processes within your responsibility, including new hires, new transfers, and business partners

• Leverage subject matter expertise to act as a first-level escalation point, analyze potential opportunities for improvement, and communicate effectively with cross-functional teams to find a solution

• Actively engage in succession planning- through coaching, shadowing, and training of B11 population for potential next role in career progression

• Contribute to planning, budget management and formulation of procedures

• Serve as backup to the Cash and Trade Operations Senior Manager

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

5-8 years of experience in a related cash and trade operations management role

Proven experience in creating and implementing processes that result in improved business performance

Excellent verbal and written communication and analytical skills

Self-motivated with strong time management skills

Ability to work in high-volume, high pressure processing environment

Ability to multi-task and prioritize

Flexible and able to shift between different functions quickly and efficiently

Strong computer skills including Word and Excel

Education:

Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Office Location / Address: 540 CrossPoint Parkway, Getzville, NY 14068

Schedule: Full-time

Employee Status: Regular

The prospective candidate would be expected to be onsite/in the office for training Monday through Friday throughout the training period, and will be eligible for the current hybrid schedule after several months of training

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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