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Senior Regulatory Interactions Officer

Job Req ID 22478391 Primary Location Frankfurt am Main, Germany; Dublin, Ireland Job Category Compliance and Control
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Job Purpose: Senior Serve as a Senior Regulatory Interactions Officer for Citi in Europe responsible for the coordination of regulatory interaction activities with regulators, specifically with the Single Resolution Board (SRB) and national resolution authorities, as well as with internal stakeholders. 

Job Background/Context

This is a newly created role to support regulatory engagement actions and advocacy for Citi in Europe. The dedicated Senior Regulatory Interactions Officer will be part of the Citi Europe Regulatory Liaison Office and report directly to the Europe Regulatory Liaison Lead. The Senior Regulatory Interactions Officer will support the Europe Regulatory Liaison Lead who has overall responsibility for the prudential regulatory engagement for Europe in developing and implementing the overall Europe regulatory strategy and coverage.

The Citi Europe Regulatory Liaison Office is part of the wider Europe CAO Office established to provide an aligned regulatory engagement model for Citi Europe, supporting in the strategy aspects of any interaction, driving consistency, and enhancing awareness within Citi Europe management. 


  • Act as point of contact for the SRB and national resolution authorities and the European Central Bank and the Joint Supervisory Teams, for matters related to Bank resolvability.
  • Responsible for interaction flows, including dissemination, record handling, and tracking responses for Citi in Europe with the SRB and national resolution authorities.
  • Manage interactions with resolution authorities and internal stakeholders for Citi in the EU, including but not limited to working with involved departments in regulatory engagement, negotiating scope and timing of regulatory requests, monitoring data aggregation, requests and coordinating and attending regulatory meetings with control functions and business unit personnel.
  • Prepare and lead on SRB workshops; Assist with the structuring and execution of written and presentation responses to regulatory SRB requests and regulatory exams; participate in resolution “fire-drill” exercises as necessary.
  • Ensure overall consistency and cohesiveness in regulatory submissions across all relevant content and work streams.
  • Participate in Citi-internal resolution-related steering or working groups.
  • Collaborate closely with the Citi colleagues leading the work on resolution.
  • Communicate extensively (orally and in writing) and developing effective relationships with resolution authorities and, if necessary, other regulators.
  • Ensure overall consistency and cohesiveness in regulatory submissions across the SRB and all relevant resolution authorities as well as other European regulators, if necessary.
  • Provide updates to management (including preparing business personnel for meetings with regulators) regarding the matters being handled, including, but not limited to, collection, tracking and resolution of queries, providing support with the review of materials requested to ensure completeness and responsiveness of submissions and the timely escalation and resolution of potential issues.
  • Collaborate with internal stakeholders in Frankfurt, Dublin, London, and New York to provide guidance on regulatory matters and continually enhance the framework to identify, assess, control, and monitor regulatory communication.
  • Support the monitoring of identified regulatory issues to ensure all concerns are communicated timely and appropriately, responsibilities are assigned and issues are tracked to resolution.
  • Support maintaining regulatory interaction records in Citi’s Regulatory Event Tracking System (RET), the centralized repository for recording regulatory interactions, storing relevant documents and memorializing previous regulatory and supervisory findings, reports and similar documents.
  • Additional duties as assigned.

Development Value

The position provides exposure to a wide scope of regulatory engagement activities for Citi in the EU with frequent interaction involving resolution and other authorities, senior management, and business and functional departments.


  • Professional experience engaging with regulators, in particular experience dealing with banking supervision and resolution planning. The role requires a good understanding of the capital and liquidity requirements applicable to US global systemically important banks.
  • Experience in risk management, project management, audit, compliance or other control-related function in a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof.
  • Prior experience on developing and drafting legal or regulatory documents and submissions is advantageous.
  • Good understanding of regulatory requirements.
  • Excellent project management and organizational skills.
  • Experience with or exposure to the management of sensitive and/or confidential information.
  • Experience with or exposure to data management and reporting.
  • Experienced in preparing and presenting at various levels within an organization. 
  • Strong track record of collaboration across multiple, disparate internal business groups.


  • Highly motivated, strong attention to detail and team oriented.
  • Excellent analytical skills.
  • Strong communication and interpersonal skills.
  • Ability to articulate complex problems and solutions through concise and clear messaging and work with stakeholders at all levels of the organization.
  • Ability to interact and communicate effectively with senior leaders.
  • Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques; structure potential solutions; drive to resolution with senior stakeholders.
  • Comfortable navigating a complex organization.
  • Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views.
  • Strategic agility.
  • Strong track record of collaboration across multiple, disparate internal business groups.
  • Proficient in MS Office applications.
  • Self-starter, flexible, innovative and adaptive.
  • Ability to manage multiple projects and priorities across teams and work effectively under pressure in a rapidly changing environment.
  • Fully business proficient / fluent n English


Job Family Group:

Compliance and Control


Job Family:

Regulatory Liaison & Exam Management


Time Type:

Full time


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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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