Issuer Services Operations

Job Title: Issuer Services Operations

Business: Securities Services

Division: Securities Services Ops

Officer Title: Assistant Vice-President

C-Grade: C12

Location: Frankfurt

Legal Entity: CEP

Posting Until 21st November, 2024

Job Purpose/Overview:

This position ensures end-to-end governance of Issuer Services regulatory readiness.

Main function:

• Responsibility of all tasks associated with the Issuer Service product portfolio
• Support process analysis on client requests to execute deals and present the results to the client within client meetings
• Management of attendance and responsibility to present Citi in Market Working Committees
• Communication and diplomacy skills; may negotiate with external parties.
• Focus on data quality, accurate and timeliness deal execution
• Providing services to our Head Quarter in Dublin but also working with the local Franchise Stakeholders, such as Risk & Control, Compliance and other Operations Units

Overview:

Issuer Services delivers bespoke administrative services in support of Debt and Equity Capital Market transactions.

Issuer Services is constituted of two sub products, Depositary Receipts and Agency & Trust.

Issuer Services is a global business with offices located in London, Frankfurt,

Milan, Paris, New York, California, Hong Kong, Shanghai, Tokyo, Moscow, Dubai, Warsaw, and Singapore.

The German Issuer Service business is a growing business and a leading service provider in Agent Services in Germany.

The Issuer Operations team in Germany provides operational support to the Issuer Service Product Management,

Sales, Business Implementation and Network Management as well The primary responsibilities are ECM/M&A transaction services.

Issuing and Paying Agency services and the Frankfurt vault management.

Key Responsibilities:

• Resolve complex process problems which require an in-depth evaluation of basic securities processing procedures and industry standards
• Offer advanced solutions for assigned securities processing areas
• Provide guidance and assistance to junior staff
• Serve as analytical or procedural expert for securities processing deliverables/initiatives
• Ascertain fund value and allocate values to each investor
• Assist with the development of new techniques and streamlining securities processing activities
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Working with market infrastructure on market changes, participate in market meetings and execute changes into Citi systems
• Provide services across multiple Agent functions to our clients issuing into the German market, such as Issuing Agent, Paying Agent, Settlement Agent, Lead Manager, Safekeeping Agent, Registrar

Experience, skills and capabilities:

• 5-8 years of relevant experience
• Ideally experience as Settlement Agent, Paying Agent, Lead Manager or other Agent roles in the context of Issuer Services
• English and German language fluency
• Consistently demonstrates clear and concise written and verbal communication skills
• Bachelor’s Degree/University degree or equivalent experience

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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