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Business Manager

Job Req ID 21307964 Primary Location Frankfurt am Main, Germany Job Category Business Strategy, Management & Administration
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Citi Global Wealth is a Division of Citi focused on serving the needs of clients across the entire wealth spectrum. It has been created by combining the Wealth Management businesses across Citi Global Consumer Bank and Citi Private Bank.  It generates over $6.6 Billion of Revenue across its global footprint in Asia, EMEA, Mexico, and North America. Citi Global Wealth delivers a wide range of products and services covering capital markets, managed investments, portfolio management, trust and estate planning, investment finance and banking.  By building on the strengths and capabilities across Citi, we intend to transform the way we serve clients across the wealth spectrum, delivering the full range of high tech and high touch capabilities Citi can offer, and ultimately help them achieve their goals. Citi Global Wealth propositions are delivered via tailored offerings across the Citigold, Citi Private Client, and Citi Private Bank brands.

Job Purpose:

To provide global business management and strategy support to the GMM while supporting the business growth plans for the country. The business manager will work closely with the banking teams and will have the Associate Banker team reporting into him/her.

Role responsibilities:

Business Support:

  • Work with the GMM and other Business Managers to on market planning; pipeline management; banker client coverage reviews; and other key sales management initiatives. Ensure pricing discipline is in place to manage discounting across product and service offering. Routinely monitor sales force effectiveness and ensure plans are in place to drive performance levels of the business.
  • Provide day-to-day oversight and resolution of business and client specific issues.  Attend appropriate governance forums and steering committees.
  • Maintain up-to-date sales processes and procedures. Ensure that the banking team fulfils all mandatory training requirements
  • Lead the Associate Banker team and enable them to deliver by securing capacity, coverage and competence building.

Risk and Financial Reviews:

  • Be the single point interface for the Banker team with all control functions – business risk, compliance, risk, legal, tax, operations and technology.  Communicate key client specific issues, lead and coordinate efforts with Infrastructure teams to address them. Follow up on risk projects and new requirements.
  • Interface with Finance for MIS and support the GMM in preparation of business reviews with Bankers, Market Leaders, and Business Head.  Analyse business financials for trends and use analysis as a management tool to support improved business performance.

Change Management:

  • Implement key change initiatives. Provide leadership and support in driving and implementation of changes by working closely with bankers and cross-functional product and infrastructure teams.
  • Support senior management in driving through global/regional business initiatives.  Coordinate all required aspects of initiative/project rollout.

Development Value:

  • An opportunity to build a wide span of relationships across the firm at a senior level
  • A chance to grow into a strategic role, setting the template for a long term business strategy and plan
  • A unique opportunity to be part of building the team and growing the business

Knowledge/Experience:

  • Extensive experience of business management, sales management support & controls oversight
  • Banker/Sales experience a preference – working with front line staff in helping drive performance improvement
  • Strong product knowledge in Risk Management, Product Control and Middle Office is beneficial
  • Proven project / change management and business process improvement experience is essential
  • Strong understanding of legal and regulatory framework essential
  • Fluent in English and German
  • Excellent interpersonal skills and ability to develop strong working relationships across functional and geographical lines
  • Professional outlook with the ability to use initiative, manage deadlines, coordinate multiple tasks and work to deadlines and targets
  • Strong analytical / business evaluation and problem solving skills.
  • Good written skills and ability to review complex product and legal documentation.
  • Good initiative and creativity - ability to present alternatives and constructive new ideas.

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Administration

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Time Type:

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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