Skip to main content



The health and safety of our colleagues and candidates for employment are our highest priority. Accordingly, Citi continues to monitor the COVID-19 situation closely. We have implemented precautionary measures across our firm globally, including conducting all candidate interviews virtually on a temporary basis until further notice where needed.

VP, Retail Bank Sales & Service Strategy Lead Analyst

Job Req ID 21365128 Primary Location Fort Lauderdale, Florida; Taiwan; Texas; Irving, Texas; Florida; Jacksonville, Florida; O'Fallon, Missouri; Tampa, Florida; Virginia Job Category Operations - Core
Apply Now
  • Lead project work streams and initiatives supporting sales and service strategy, including managing project milestones, soliciting feedback from key stakeholders, developing project materials and presenting to sales leadership and partners\Build presentations and field communication materials that clearly convey sales and service strategy and key initiative
  • Collaborate with Division Managers and Sales Directors to solicit feedback on sales and service strategies and influence their teams to drive a coordinated national sales and service approach, while providing flexibility for divisions to customize approach for their market
  • Work closely with finance and goal setting teams to understand business goals and to analyze results to support sales and service strategy development
  • Formulate recommendations and solutions based on field feedback, partner feedback and data analysis
  • Partner with sales execution, branch communication and role development teams on implementation of strategic initiatives, ensuring a coordinated approach
  • Work closely with marketing, reporting and analytics teams to monitor and analyze initiative results to ensure strategies are driving expected outcomes


  • Bachelor’s degree in business or related field
  • 5+ years related experience in business development, strategy or sales and service related field
  • Multi-tasking skills with ability to manage complex projects and meet strict deadlines
  • Excellent verbal and written/presentation communication skills
  • Proven ability to interact with key business partners and stakeholder
  • Comfortable in ambiguous situations, self-starter and self-learner
  • Ability to build presentations that convey a clear story supported by data findings
  • Demonstrated creative and critical thinking skills
  • Able to work on multiple projects simultaneously
  • Ability to influence and take ownership in a matrix organization
  • Strong analytical, logical reasoning, and problem solving skills require
  • Advanced PowerPoint and Excel skills are required
  • Attention to detail with emphasis on accuracy and quality


Job Family Group:

Operations - Core


Job Family:

Operations Quality


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Apply Now
  • Join our team
    of 200,000+
    strong diverse employees

  • Socially minded employees volunteering in communities across 90 countries

  • Meaningful career opportunities thanks to a physical presence in over 98 markets

We foster a culture that embraces all individuals and encourages diverse perspectives, where you can make an impact and grow your career. At Citi, we value colleagues that demonstrate high professional standards, a strong sense of integrity and generosity, intellectual curiosity, and rigor. We recognize the importance of owning your career, with the commitment that if you do, we promise to meet you more than half way.

Saved Jobs

You have no saved jobs

Previously Viewed Jobs

You have no viewed jobs