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VP, FP & A - Citi Retail Services

Job Req ID 22584411 Location(s) Elk Grove Village, Illinois; Jacksonville, Florida; New York, New York; Irving, Texas Job Category Finance
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About Citi Retail Services

Citi Retail Services (RS), with Assets of approximately $50B, is a leading provider of consumer and commercial credit card products, both private label and co-branded, to national and regional retailers and their customers across the U.S. It also provides retail industry expertise, including transaction data analytics, fully integrated marketing and loyalty programs and advanced digital capabilities. The business services over 70 million accounts for a number of national brands, including The Home Depot, Best Buy, Sears, Macy’s, LL Bean, Tractor Supply Co. and Wayfair.

About the Role

This position supports all aspects of expense management within CRS including budgeting, analysis, governance and approval processes and interacts with both Finance and Business senior leaders on a regular basis. The Lead Analyst also plays a critical role in the Planning and Forecast processes of the business. The Lead Analyst provides leadership of offshore resources in support of the role's responsibilities.

The Financial Planning and Analysis Lead Analyst is a senior professional role responsible for providing management with an analysis and insight of Citi’s financial results in coordination with the broader Finance team. The overall objective is to contribute to directional strategy as well as utilize in-depth specialty knowledge to provide advice/counsel on the evaluation of financial reports of Citi’s current and projected performance.


  • Support CRS Expense forecasting including Quarterly Outlooks, QMMF and annual Plan processes in partnership with segment, business, and country FP&A teams
  • Partner with controllers and business to ensure smooth month close for accuracy and completeness on Direct Expense
  • Coordinate with stakeholders across business teams to manage budgets and headcount for respective groups
  • Track strategic investments with business and finance teams including support submission for corporate tracking and reporting
  • Work in partnership with Portfolio finance teams with focus on identifying and executing Productivity initiatives
  • Assist the QMMF process by managing Direct expense model, documentation and Backtest for MRM approval
  • Manage Org structure changes as needed. Support interactions and partnership with Allocated expense groups to ensure the Partner teams get requisite level of details to pass through expense through the program P&L per Contract terms
  • Provide Partner level analytics around Stranded vs. Marginal Expense in support of ROTCE analysis and reviews
  • Manage the RS Expense governance process including the bi-weekly Business Cost reviews for all material vendor contracts (>$1MM) and IEPs.
  • Provide strategic support to RS Finance leadership on Quarterly earnings on the Expense story and roadmap to meet Task targets.
  • Partner with RS Shared services business teams to manage budget, provide spend analytics and assist on vendor/contract approval
  • Work with Citi finance tools like APS, RPM, FRM to ensure accurate expense modelling
  • Work with Transformation team to envision convergence of CCAR and Plan models for Direct expense
  • Create financial reports and meet with finance team to clearly summarize financial trends and provide insight to senior management
  • Prepare analytics in support of business reviews, including business initiatives
  • Execute analysis of expense productivity including marginal and fixed cost analysis
  • Develop and maintain relationships with key partners and senior management to influence behavior and decision making
  • Prepare presentations and analysis for the team supporting the CFO
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


  • 6-10 years of relevant experience as a financial analyst preferrable within a financial institution or banking environment
  • Proficient computer skills with a focus working with database and financial reporting platforms and Microsoft Office applications
  • Effective verbal and written communication skills
  • Demonstrated presentation skills
  • Consistently demonstrates clear and concise written and verbal communication skills


  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.


Job Family Group:



Job Family:

Financial Planning & Analysis


Time Type:

Full time


Primary Location:

Elk Grove Village Illinois United States


Primary Location Salary Range:

$110,890.00 - $166,340.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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