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Project Manager

Job Req ID 21313815 Primary Location Elk Grove Village, Illinois; Jacksonville, Florida; Atlanta, Georgia; Gray, Tennessee; Irving, Texas Job Category Project and Program Management
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  • Lead multiple projects and/or special assignments concurrently, using waterfall or agile project methodologies
  • Assemble and lead project sponsors, core project stakeholders and subject matter experts; evaluate project scope and drive project direction and document impacts
  • Identify critical stakeholders and deliver effective communication (written and verbal) to all levels including executive management
  • Act as a strategic thought leader from project conception through implementation
  • Drive project Business Requirements; includes interviewing business process or products owners, authoring scope, gaining approvals, updating project scope changes
  • Manage, communicate and author changes to the Business Requirements, which includes all scope increases, decreases or clarifications
  • Maintain and distribute meeting minutes, project summaries and project documentation. Deliver effective communication (written and verbal) to all levels including management
  • Communicate to executive teams utilizing dashboards, decks and/or material appropriate for senior leadership review and discussions
  • Review IT design and technical documents to ensure they effectively meet business/operational needs based on business requirements
  • Track, update, escalate and communicate project issues, risks and gaps, and action items while driving identification of priority and project or program impacts
  • Develop and execute project plans, conduct follow ups and update project documentation in accordance with established processes
  • Through all lifecycles of the project serve as the Business liaison which includes attending all project meetings, making key project decisions, identifying Business owners, escalating Business risks and issues, taking responsibility to deliver Business tasks
  • Able to perform any role or task that may be essential to completing a project or program
  • Develop subject matter expertise (SME) in specific functions and processes; will be required at times to participate in additional projects or programs as a Business SME
  • Develop a maintain a strategic network across the organization which can be utilized to successfully drive projects
  • Participate and/or drive User Acceptance Testing(UAT), partner/3rd party integration testing, friendly-user-testing, pilot testing and production validation
  • Drive post implementation tasks, archive documents, participate in lessons learned meetings, project rollout and post- implementation product results tracking


  • 2-5 years’ experience in project management, business analyst or technical experience
  • Some experience at publishing, updating and communicated project Business Requirements
  • Some experience at summarizing and clearly articulate issues and risks to project team and management
  • Some experience in developing project plans, testing plans and mitigation plans
  • A strong understanding of business procedures, financial services, and technical terminology
  • Excellent leadership, communication and negotiation skills, must behave as an owner
  • People/Team management and planning experience
  • Has organizational, analytical, decision-making, and problem solving skills
  • Clearly understands waterfall and agile practices and principles
  • Proficient in MS PPT,Word, Excel. Visio and SharePoint SPECIAL SKILLS (DESIRED – NOT REQUIRED)
  • Knowledge of relevant financial regulations and standards, such as OCC standards
  • Knowledge of Lean Six Sigma methodology
  • Previous experience as Agile Couch, SME, Product Owner or Scrum Master


  • A Bachelor’s Degree in business administration or relevant field


Job Family Group:

Project and Program Management


Job Family:

Project Management


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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