Price Management VP Disclosure Oversight
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
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The CRS Business Operations Department is searching for an individual with experience in understanding how to create requirements, establish systems infrastructure and processes to support cardholder terms and conditions as outlined within partner contracts. The role requires an understanding of complex in-market disclosure execution, oversight of control monitoring and conversion experience, strong understanding of project management discipline, understanding of cardholder terms and conditions, promotional disclosures and an understanding of how to build and structure controls for sustainability. This position is responsible for working across the organization to support disclosure oversight, support remediation efforts, new partner launches and new products. This person will assist in ensuring that testing and quality assurance activities are built effectively and issues that are identified are addressed. This person will work closely with cross functional business teams to formulate and implement business recommendations and may report out to management, auditors and regulators on pricing functionality. This position works closely cross functional teams across Partner Management, Marketing, Operations, Business Project Management teams, Technology, Risk and Finance. This person is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsible for cross-functional disclosure oversight and execution.
May be responsible for various projects to improve efficiencies.
Identifies stakeholders and key organizations and build and manage relationships.
Supports the facilitation, coordination, and arbitration of cross functional macro level topics within/across projects and with Senior Management.
Supports the identification and drive resolution of issues.
Meets business objectives as defined by leadership.
Drives adherence to project processes, procedures, methods, and standards for project delivery and leverage across the project.
Creates / supports the communication of status, issue, and risk disposition to all stakeholders, including Senior Management, on a timely basis.
Assists in the identification of risks which impact delivery.
Contribute and have the ability to create project documentation to support disclosure oversight related activities such as creating business requirements, project plans, decision documentation, testing documentation, as well as process and procedural materials
Ability to analyze business requirements to ensure delivery of optimal solutions
Responsible for timely review, research and resolution of Disclosure Oversight across CRS
Project management discipline and problem solving capabilities
Support internal and external audits and walk-throughs as required
Ensure understanding and adherence to the regulatory requirements for the Disclosure Oversight
Understand critical in market processes and technology components within disclosure execution; identifying critical gaps and/or opportunities
Support new partner onboarding; providing conversion expertise related to in-market disclosure execution
Develop strong, trust-based relationships with critical internal business partners
Key Collaboration Points:
In order to be successful within this role, this position will partner with the following teams:
Business Delivery (BPO)
Compliance, Legal and Risk
Chief Marketing Officers
Legal and Compliance
4 - 5 years in financial services and program management
Proven analytical, project and process management skills
Solid organizational skills and ability to manage multiple projects at one time
Excellent interpersonal skills
Jira experience a plus
Web content management exposure and experience with digital disclosure applications a plus
Self-starter who also has a demonstrated ability to work successfully in team environment and drive results from team
Consistently demonstrates clear and concise written and verbal communication skills
Ability to interact appropriately with people across different functions and multiple levels across organization
Advanced regulatory competence across financial industry.
Bachelor’s/University degree, Master’s degree preferred
Job Family Group:Marketing
Job Family:Marketing Generalist
Time Type:Full time
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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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