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Finance Officer - Citi Retail Services

Job Req ID 22576258 Location(s) Elk Grove Village, Illinois; Jacksonville, Florida; Atlanta, Georgia; New York, New York; Irving, Texas Job Category Finance
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Lead Finance Officer for Citi Retail Services business providing financial leadership over one or more partner programs. Responsible for leading the financial analysis team (s) in the areas of pricing, investment decision support, expense management as well as partnering with external client and multiple functions within Citi.  Be a key leader in the ongoing development of program strategy.  Drive profitable growth in program assets, while optimizing Citi’s capital and operating efficiency through insightful analysis and strategy development and evaluation.

Essential Duties & Responsibilities Including Direct Reports

  • Serve as one of Citi’s senior leaders on joint Operating Committee(s) for applicable program relationships, which governs day to day management of programs
  • Provide thought leadership and influence internal and external leadership development, planning, and execution of strategic initiatives to drive profitable growth
  • Work closely with Citi Risk, Control, Compliance and Operations, and the Retail Partner management teams, to ensure strong internal control/compliance environment
  • Develop and implement capital optimization and financial strategy to drive asset and earnings growth
  • Partner with cross functional client teams to develop, review and approve all promotional pricing, marketing, investments, and growth initiatives, driving product, channel, and promotion specific profitability analyses
  • Analyze contract changes, analyzing financial impacts, negotiate with partner and partner with Legal to draft contract language
  • Lead Citi Internal planning process and external partner forecasts for portfolio (s), collaborate with centralized FP&A team to develop financial projections and present to internal and external senior management
  • Hire, develop, and retain onshore and offshore staff members to deliver value added financial analysis and decision support to drive business performance
  • Ensure financial transactions between Citi and the partners are in compliance with contract
  • Work closely with Citi Controllers and Accounting Policy on accounting requirements for all aspects of partner agreements, policy changes, and initiatives
  • Provide leadership on critical initiatives across CRS finance including but not limited to EUC and Model Risk Management, MCA, and employee engagement

Education and/or Experience

  • B.S. in Finance or Accounting.
  • 15+ years of financial leadership experience in the credit card industry and/or financial services.

Knowledge, Skills and/or Abilities

  • Strong leadership skill and business acumen.  Executive presence, ability to interact and influence both internal Citi and external client senior management.
  • Superior communication/presentation skills; ability to drive change and support for performance improvement across all functional areas.
  • Strong analytical skills, as well as control and compliance mindset.
  • Ability to work well under tight deadlines in a fast-paced, team-oriented, intense environment.


Job Family Group:



Job Family:

Finance Management


Time Type:

Full time


Primary Location:

Elk Grove Village Illinois United States


Primary Location Salary Range:

$170,000.00 - $300,000.00


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

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